Cloud Hotel & Suites
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Cloud Hotel & Suites
Diamond Plaza, Nairobi, 00100, Kenya
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We Price Match
Amenities
Golf course
Indoor swimming pool
Casino
Sauna
Spa
Gym
Private parking
Airport pick-up
All amenities
Property Description
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 0.1 mi (0.1 km) from Diamond Plaza II.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 36 reviews
Surroundings
Airport: Wilson Airport
(9.0 km)
Airport: Jomo Kenyatta International Airport
(20.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
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6
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
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Standard Single Room
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
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Single Master Suite
Has window
Free Wi-Fi
Daily housekeeping
Wi-Fi in room
Check Availability
5
Master Double Suite
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
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4
Standard Double Room
2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
7.0/10
36 reviews
- Cleanliness7.0
- Amenities7.0
- Location7.0
- Service7.0
Average for similar properties in Nairobi
Review summary
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Value for Money: Multiple guests found the pricing reasonable, considering the facilities and services provided. It's regarded as a good option for solo travelers, long stays, and those looking for cost-effective accommodations.(based on 1 review)
KOJI.O
March 10, 2025
There is a supermarket on the B1F, so it's very convenient. There is also a *** so you can kill time.
The room is clean and not bad. I think it's great value for money.
Original TextTranslation provided by Google
BAHATI HERI
October 3, 2024
Nice place for solo trip …
Everything is nearby
Buduanyouyongdeyu
September 27, 2024
The hotel is upstairs in a shopping mall where Indians gather. The downstairs is very noisy, but the room is very clean.
Original TextTranslation provided by Google
Guest User
February 29, 2024
We were a family of 5, The place is extremely clean and fresh air flowing,The receptionist were so polite and made sure we had everything we needed it’s unfortunate I don’t remember her name,However we enjoyed our stay,The meal was upto perfection the stuff were so polite in general, I would definitely recommend cloud Hotel and Suites at anytime and would definitely go back there again👌🏼 Ps:It’s located in Westlands Nairobi.
Guest User
February 29, 2024
Be very careful of this place, the bar and restaurant staff charged me for a lot of things that I did not have it didn’t happen once it happened multiple times and Even tricked me into signing the bill so I had to pay it, charged me for food I didn’t eat and for 2 beers if I only bought one, really not impressed with this place. Ended up paying $40 extra for stuff I didn’t have. I would not recommend it!
Guest User
February 29, 2024
This hotel is based in Diamond plaza in parklands. Very close to all major business offices in Nairobi. Hotel staff is friendly. They have one of the best pools, hotel gyms and restaurants amongst Nairobi hotels. Price is also nominal. Food Quality and taste is great, you do not need to go to another restaurant for food!
Elizabeth
October 29, 2024
The parking was full so we had to park in the food courts parking lot. It was fine but not ideal to leave our car with some bags.
Pirashanth
October 14, 2024
agreable
correct , diffcile a trouver car cest dans une zone commercial , et entouré de shop indien , hotel avec piscine et salle de sport genial. la vu au petit dejeuner est sympa
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Casino
Sauna
Spa
Additional charge
Gym
Private parking
Additional charge
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Wake-up call
Wi-Fi in public areas
Free
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$9.00 (approx. PHP 523.58) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Sauna
Activities
Eco tours
Off-site
Casino
Nightclub
Public Areas
BBQ
Additional charge
Smoking area
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Children's meals available
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$9.00 (approx. PHP 523.58) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 28
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 0.1 mi (0.1 km) from Diamond Plaza II.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Cloud Hotel & Suites?
The cancellation policy for Cloud Hotel & Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Cloud Hotel & Suites?
What are the check-in and check-out times at Cloud Hotel & Suites?
Standard check-in time at Cloud Hotel & Suites is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Cloud Hotel & Suites?
What amenities and services are available at Cloud Hotel & Suites ?
Cloud Hotel & Suites offer top amenities and services include Shuttle service.What amenities and services are available at Cloud Hotel & Suites ?
Can I bring my pet inside the Cloud Hotel & Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Cloud Hotel & Suites.Can I bring my pet inside the Cloud Hotel & Suites?
How far is the Cloud Hotel & Suites from the closest airport?
The closest airport is Wilson Airport, and it is about 22 mins from hotel by car (9.0 km).How far is the Cloud Hotel & Suites from the closest airport?
Is airport shuttle service offered by Cloud Hotel & Suites ?
Yes, at Cloud Hotel & Suites, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Cloud Hotel & Suites ?
About This Property
| Nearest Airport | Jomo Kenyatta International Airport |
|---|---|
| Distance to Airport | 20.54KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 6.38KM |
| Average Price From | PHP5840 |
| Hotel Star Rating | 4 |