Nairobi Serena Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Nairobi Serena Hotel
No.7 of Premium Hotels in Nairobi
Kenyatta Avenue, Nairobi, 00100, Kenya
Show on map
We Price Match
Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming pool
Beach bar
Sauna
Spa
Gym
Private parkingFree
Priority airport pick-up
Bar
All amenities
Property Description
With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.
Show more
9.1/10
Business hotel, well-behaved, clean
All 59 reviews
Surroundings
Airport: Wilson Airport
(5.6 km)
Airport: Jomo Kenyatta International Airport
(17.2 km)
Train: Nairobi Railway Station
(2.9 km)
Landmarks: Central Park Nairobi
(230m)
Landmarks: St Andrews Church Old Church
(420m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Standard Deluxe Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Conditioner
Check Availability
7
Corner Suite
1 King bed
49m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lamu Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Mosquito net
Shampoo
Check Availability
1
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Mosquito net
Shampoo
Check Availability
6
Garden Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Conditioner
Mosquito net
Shampoo
Check Availability
1
Chale Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Conditioner
Mosquito net
Check Availability
10
Business Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
13
Executive Suite
1 King bed
56m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Executive Room
1 Queen bed or 2 Single bed
26m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
9
Superior Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
8
Premium Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
59 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Nairobi
Review summary
Powered by AI
Room Quality: Rooms are described as modern, clean, and well-appointed, featuring high-quality bedding and amenities like Elemis products. The African-inspired design was appreciated by many.(based on 1 review)
Guest User
June 4, 2025
安全感滿滿
Translate
burt_feng
March 18, 2025
Very comfortable hotel to stay in. The security check at the entrance is very strict and the sense of security is good. The front desk service is warm and meticulous. There are many breakfast styles. The dinner price is OK and the taste is good.
Original TextTranslation provided by Google
Guest User
August 8, 2023
Business hotel, well-behaved, clean
Original TextTranslation provided by Google
Guest User
July 31, 2025
The experience was wonderful from the staff at the front office to the ones at the restaurant. Don't forget the food was awesome and delicious. The room very clean and comfy. I would always recommend our clients and friends to the hotel anytime. Thanks to the GM and the team.
Guest User
July 30, 2025
Nairobi Serena is a gem. Staff and the hospitality was out of this world. They make sure your stay is as comfortable as can be. They always go out of their way to accommodate you. Their restaurant service was exceptional.
Guest User
July 27, 2025
Great Service from the staff, however its a bit further from airport. Highly recommended to stay here................
Guest User
July 25, 2025
We recently stayed at the Serena Nairobi with our family of five (two energetic youngsters and a teenager) and it was our home base at both the start and finish of our Kenya trip. The hotel's classic colonial design, beautifully blended with authentic African decor, feels calm and comfortable. Our adjoining rooms were spotless and comfy, which is a big plus when you're traveling with a crew. Plus, the location was super convenient, offering easy access to the expressway and getting around Nairobi (get a chauffeur service). The kids loved the pool and gym, but the real highlight for them was the buffet with a great variety, from fresh fruit to a great mix of local and British fare. There are also lots of nooks indoors or by the pool to enjoy drinks and snacks. But honestly, what truly made our stay were the people. We were so grateful for all the help from Alex, Priscah, Calvin Momanyi, Augustus, Jennifer, and Ann at the front desk—they were all fantastic. Irene Kilesi from Guest Relations was incredibly thoughtful and always checked in on us, which we really appreciated. And Robert Onyango at Concierge was a lifesaver with all our planning questions (and helping print boarding passes). Ambrose Ndambuki made mealtimes a breeze, and Carol from the bakery whipped up some seriously delicious treats. Finally, Angellah Machayo, Boniface Kyalo, and Makau at the bar created such a relaxed and welcoming atmosphere. All in all, it was a genuinely pleasant and easy stay, perfectly suited for a traveling with family. We'll definitely return.
Guest User
July 22, 2025
I was the logistics lead for a global encounter camp in Nairobi and we planned to lock Serena Nairobi for accomodation of 100 participants and staffs members from around the world for 20 days. It was such a wise and thoughtful decision and we never for a moment regretted it. Serena Nairobi treated each and every participant with so much respect and dignity. They also allowed us to use their ball rooms for our sessions. The food was spot on with timely snacks. The chef was so so considerate with all our requests , be it allergies or choices. The whole staff of Nairobi Serena is our friend now. We had tears leaving the place. We hope to see them again with another batch of people from around the world. Special thanks to Elizebeth, Loice and the chef, who literally answered all our calls and entertained us so well and listened patiently. Thank you so much to all the Serena team. Bravo 👏 July 2025.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Beach bar
Sauna
Additional charge
Spa
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Luggage storage
Currency exchange
Languages Spoken
Italian
French
Food & Drink
Snack bar
Halal meals provided
Bar
Alcohol-free rooms (on request)
Room service
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Health & Wellness
Spa
Beauty and makeup
Gym
Sauna
Additional charge
Activities
Public beach
Beach umbrellas
Beach towels
Beach bar
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: 06:00–10:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 1962
- Renovated: 2004
- Number of Rooms: 199
With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Nairobi Serena Hotel?
The cancellation policy for Nairobi Serena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Nairobi Serena Hotel?
What are the check-in and check-out times at Nairobi Serena Hotel?
Standard check-in time at Nairobi Serena Hotel is 12:00 and check-out time is 10:00.What are the check-in and check-out times at Nairobi Serena Hotel?
Can I bring my pet inside the Nairobi Serena Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Nairobi Serena Hotel.Can I bring my pet inside the Nairobi Serena Hotel?
How far is the Nairobi Serena Hotel from the closest airport?
The closest airport is Wilson Airport, and it is about 13 mins from hotel by car (5.6 km).How far is the Nairobi Serena Hotel from the closest airport?
Is airport shuttle service offered by Nairobi Serena Hotel ?
Yes, at Nairobi Serena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Nairobi Serena Hotel ?
About This Property
| Nearest Airport | Jomo Kenyatta International Airport |
|---|---|
| Distance to Airport | 17.17KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 2.92KM |
| Average Price From | PHP31847 |
| Hotel Star Rating | 5 |