Joy Palace Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Joy Palace Hotel
Westlands Road, Westlands, Nairobi, 00101, Kenya
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Highlights
Free parking
Pets welcome
Lots to doAmenities
Spa
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Nightclub
Billiards room
All amenities
Property Description
A stay at Joy Palace places you in the heart of Nairobi, within a 5-minute drive of Sarit Centre and University of Nairobi. This hotel is 1.9 mi (3 km) from City Market and 2 mi (3.2 km) from Uhuru Park.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 7 reviews
Surroundings
Airport: Wilson Airport
(8.2 km)
Airport: Jomo Kenyatta International Airport
(19.7 km)
Train: Nairobi Railway Station
(5.5 km)
Landmarks: Pride Centre
(<100m)
Landmarks: Casino Flamingo Westlands, Nairobi
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Twin Room
2 Single bed
Non-smoking
Private bathroom
Towels
Lowered sink
Private toilet
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2
Superior Room-Non-Smoking
1 Double bed and 2 Single bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
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1
Standard Double Room
1 Double bed
Non-smoking
Private bathroom
TV
City view
Towels
Check Availability
1
Double Room With Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
City view
Towels
Check Availability
Standard Double Room With Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
Check Availability
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Guest Reviews
7.7/10
Good
7 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Nairobi
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
AI Summary
Consistently praised for friendly, helpful staff and excellent location with easy access to amenities. Guests appreciate comfortable, spacious rooms.
Guest User
February 29, 2024
Noise is terrible from the adjoining restaurant/bar. Experienced loud music till 2am both nights. Informed reception to be told it’s a leased out joint to different management. Seems management gives no respect to complaints. Travelers are informed here to come at their own peril. Terrible.
Verified traveler
October 9, 2024
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Verified traveler
December 5, 2023
Enkelt centralt boende.
Ett enkelt boende som passar utmärkt för en god natts sömn.
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Verified traveler
September 24, 2022
Friendly staff
Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Lucia
April 14, 2024
Efficient, voor kort verblijf.
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Guest User
April 13, 2023
Honestly it has potential but not good. In most places in Kenya we came across with very strict security at hotels, not this one, the door was always unlocked and when coming and going we didn’t always see security. Reception staff was nice on check in, but on the next day we’re knocking on our door about leaving when we had paid for late check out. The room was pretty dark, and the beds felt pretty dirty and the sheets made for us scratching, we did ask for new pillows cases because the ones provided initially were unacceptable. We had paid for breakfast at check in but got told no at the restaurant (more like a bar) and had to prove we did pay for it. The breakfast was very disappointing: it was only toast, butter egg and tomato. Tea and coffee as drinks, when requested a juice we were told not included. So no option of drinks when you don’t like coffee or tea.
Guest User
April 9, 2023
The location is good as it is close to 2 malls and a Supermarket. The staff seemed friendly and assist if you need help from them. There were lots of mosquitoes but as an African I was used to seeing mosquitoes even if not always this many. We met half used toilet paper when we checked into the room and the room we stayed in was cleaned only once upon request throughout our stay and we stayed for 4 nights. No one came to try clean the room or offer daily renewables like soap, toilet paper, etc. We had to watch the local TV which was in Swahili and did not have interesting programming anyway. I have stayed in a nicer hotel in Kenya on a prior visit and I think I would explore other options next time i'm there.
Services & Amenities
Most Popular Amenities
Spa
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Billiards room
Restaurant
Karaoke
Airport drop-off
Additional charge
Conference room
Multi-function room
Wi-Fi in public areas
Free
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Tour and ticket booking service
Languages Spoken
Kiswahili
Food & Drink
Bar
Room service
Health & Wellness
Billiards room
Hair and beauty salon
Spa
Beauty and makeup
Activities
Karaoke
Nightclub
Public Areas
BBQ
Additional charge
No smoking in public areas
Smoking area
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Facilities for Children
Children's meals available
Business Services
Conference room
Fax/copying service
Additional charge
Multi-function room
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 11:00–23:30
Check-out: 03:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 15
A stay at Joy Palace places you in the heart of Nairobi, within a 5-minute drive of Sarit Centre and University of Nairobi. This hotel is 1.9 mi (3 km) from City Market and 2 mi (3.2 km) from Uhuru Park.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Joy Palace Hotel?
The cancellation policy for Joy Palace Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Joy Palace Hotel?
What are the check-in and check-out times at Joy Palace Hotel?
Standard check-in time at Joy Palace Hotel is 11:00-23:30 and check-out time is 10:00.What are the check-in and check-out times at Joy Palace Hotel?
What amenities and services are available at Joy Palace Hotel ?
Joy Palace Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Joy Palace Hotel ?
Does Joy Palace Hotel provide breakfast?
Yes, Breakfast is offered at Joy Palace Hotel. Breakfast option(s): Western. Does Joy Palace Hotel provide breakfast?
Can I bring my pet inside the Joy Palace Hotel?
Pets are allowed on request at Joy Palace Hotel. Charges may be applicable.Can I bring my pet inside the Joy Palace Hotel?
How far is the Joy Palace Hotel from the closest airport?
The closest airport is Wilson Airport, and it is about 17 mins from hotel by car (8.2 km).How far is the Joy Palace Hotel from the closest airport?
Is airport shuttle service offered by Joy Palace Hotel ?
Yes, at Joy Palace Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Joy Palace Hotel ?
About This Property
| Nearest Airport | Jomo Kenyatta International Airport |
|---|---|
| Distance to Airport | 19.74KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 5.54KM |
| Average Price From | PHP7052 |
| Hotel Star Rating | 3 |