Mercure Nairobi Upper Hill
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1 night
1 room, 2 adults, 0 children
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Mercure Nairobi Upper Hill

Longonot Rd, Nairobi, 00100, Kenya
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hotel overview picture
Highlights
Delicious breakfast
Sparkling clean
Ideal location
Excellent service
Free parking
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Amenities
Outdoor swimming poolFree
GymFree
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.
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8.7/10
Very Good
Cleanliness8.8
Amenities8.7
Location8.8
Service8.7
All 49 reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(3.6 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(550m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Classic Superior King Room
18

Classic Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Classic King Room
12

Classic King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

8.7/10
Very Good
49 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.7
  • Location8.8
  • Service8.7
Average for similar properties in Nairobi
Most Mentioned
L‍u‍m‍e‍n‍g‍y‍u‍E‍r‍n‍e‍s‍t
June 25, 2025
The room is big and the sanitary conditions are good, but the breakfast is too expensive. For dinner or coffee, you can go to the restaurant and lobby of the Pullman Hotel on the other side of the same building, which is quite good.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 1, 2023
There was a church next door so it was okay except for it being noisy from time to time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Very comfortable rooms and excellent staff (thanks Jean-Marc and Tyson). Also good facilities through their adjoining sister hotel (Pullman).
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Thank you for the big room given. Thank you for the complimentary fruit basket. Pleasant stay. Recomended. Nicholas, Jean Marc & Tyson help us soo much.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Ambience is good, nice service, good food, Terry gave good customer service at the reception and was really helpful. I will be back soon to say hi to her and evet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 10, 2025
Personnel accueillant et disponible La chambre me convient parfaitement Le lit est super J’ai aimé résider dans cet hotel
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 5, 2025
Great experience, nice stay Coming back soon The food is great The people are very nice The room are very cozy Great experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2025
I recently stayed at the **Mercure Hotel Upper Hill** and had a mostly pleasant experience. The **rooms are spacious and comfortable**, which was a big plus for me. The overall facilities, including the breakfast, were on par with what you’d expect at a **Pullman Hotel**—good quality and well-maintained. However, I was a bit disappointed with the **hotel entrance**, which gave off a **budget hotel vibe** and didn’t match the rest of the property’s standards. It’s a small thing, but first impressions matter, and the lobby area could use an upgrade to align with the quality of the rooms and amenities. **Final Verdict:** ✔ **Pros:** Big rooms, great facilities, excellent breakfast. ✖ **Cons:** The entrance feels underwhelming for a hotel of this standard.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 18, 2025
Top notch!! Excellent food and service. Very nice rooms. Beautiful little pool on the deck. Highly recommend! Superb ending to our trip.

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Extra crib: Free
Children 3–11 years old
Free
Children 12–16 years old
US$50.00 (approx. PHP 2,908.74) per person per night
Children 17 years old
Contact property

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:US$30.00 (approx. PHP 1,745.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2010
  • Renovated: 2016
  • Number of Rooms: 44
Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.

Frequently Asked Questions

What is the cancellation policy for Mercure Nairobi Upper Hill?

The cancellation policy for Mercure Nairobi Upper Hill varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Nairobi Upper Hill?

Standard check-in time at Mercure Nairobi Upper Hill is 14:00 and check-out time is 11:00.

Can I bring my pet inside the Mercure Nairobi Upper Hill?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Nairobi Upper Hill.

How far is the Mercure Nairobi Upper Hill from the closest airport?

The closest airport is Wilson Airport, and it is about 11 mins from hotel by car (4.4 km).

Is airport shuttle service offered by Mercure Nairobi Upper Hill ?

Yes, at Mercure Nairobi Upper Hill, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport16.6KM
Nearest Train StationNairobi Railway Station
Distance to Train Station4.2KM
Average Price FromPHP9665
Hotel Star Rating4