Mercure Nairobi Upper Hill
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Mercure Nairobi Upper Hill
Longonot Rd, Nairobi, 00100, Kenya
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Amenities
Outdoor swimming poolFree
GymFree
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.
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8.7/10
Cleanliness8.8
Amenities8.7
Location8.8
Service8.7
All 49 reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(3.6 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(550m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

18
Classic Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

12
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
8.7/10
Very Good
49 reviews

- Cleanliness8.8
- Amenities8.7
- Location8.8
- Service8.7
Average for similar properties in Nairobi

LumengyuErnest
June 25, 2025
The room is big and the sanitary conditions are good, but the breakfast is too expensive. For dinner or coffee, you can go to the restaurant and lobby of the Pullman Hotel on the other side of the same building, which is quite good.
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Anonymous User
December 1, 2023
There was a church next door so it was okay except for it being noisy from time to time.
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Guest User
August 2, 2025

Very comfortable rooms and excellent staff (thanks Jean-Marc and Tyson). Also good facilities through their adjoining sister hotel (Pullman).

Guest User
August 2, 2025

Thank you for the big room given. Thank you for the complimentary fruit basket. Pleasant stay. Recomended. Nicholas, Jean Marc & Tyson help us soo much.

Guest User
July 27, 2025

Ambience is good, nice service, good food, Terry gave good customer service at the reception and was really helpful. I will be back soon to say hi to her and evet.

Guest User
July 10, 2025

Personnel accueillant et disponible La chambre me convient parfaitement Le lit est super J’ai aimé résider dans cet hotel
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Guest User
July 5, 2025

Great experience, nice stay Coming back soon The food is great The people are very nice The room are very cozy Great experience

Guest User
June 21, 2025

I recently stayed at the **Mercure Hotel Upper Hill** and had a mostly pleasant experience. The **rooms are spacious and comfortable**, which was a big plus for me. The overall facilities, including the breakfast, were on par with what you’d expect at a **Pullman Hotel**—good quality and well-maintained. However, I was a bit disappointed with the **hotel entrance**, which gave off a **budget hotel vibe** and didn’t match the rest of the property’s standards. It’s a small thing, but first impressions matter, and the lobby area could use an upgrade to align with the quality of the rooms and amenities. **Final Verdict:** ✔ **Pros:** Big rooms, great facilities, excellent breakfast. ✖ **Cons:** The entrance feels underwhelming for a hotel of this standard.

Guest User
June 18, 2025

Top notch!! Excellent food and service. Very nice rooms. Beautiful little pool on the deck. Highly recommend! Superb ending to our trip.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Gym
Free
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Station pick-up service
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free

Outdoor swimming pool

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Station drop-off service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Gym
Free
Public Areas
PA and sound system
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Playground
Business Services
Multi-function room
Coworking spaces
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–11 years old | Free |
Children 12–16 years old | US$50.00 (approx. PHP 2,908.74) per person per night |
Children 17 years old | Contact property |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:US$30.00 (approx. PHP 1,745.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Renovated: 2016
- Number of Rooms: 44
Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.
Frequently Asked Questions
What is the cancellation policy for Mercure Nairobi Upper Hill?
The cancellation policy for Mercure Nairobi Upper Hill varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Nairobi Upper Hill?
What are the check-in and check-out times at Mercure Nairobi Upper Hill?
Standard check-in time at Mercure Nairobi Upper Hill is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Mercure Nairobi Upper Hill?
Can I bring my pet inside the Mercure Nairobi Upper Hill?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Nairobi Upper Hill.Can I bring my pet inside the Mercure Nairobi Upper Hill?
How far is the Mercure Nairobi Upper Hill from the closest airport?
The closest airport is Wilson Airport, and it is about 11 mins from hotel by car (4.4 km).How far is the Mercure Nairobi Upper Hill from the closest airport?
Is airport shuttle service offered by Mercure Nairobi Upper Hill ?
Yes, at Mercure Nairobi Upper Hill, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Mercure Nairobi Upper Hill ?
About This Property
Nearest Airport | Jomo Kenyatta International Airport |
---|---|
Distance to Airport | 16.6KM |
Nearest Train Station | Nairobi Railway Station |
Distance to Train Station | 4.2KM |
Average Price From | PHP9665 |
Hotel Star Rating | 4 |