The Crossroads Hotel, Westlands
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
The Crossroads Hotel, Westlands
Westlands Rd, Westlands, Nairobi, 00100, Kenya
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Amenities
Spa
Massage room
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
With a stay at The Crossroads Hotel Westlands in Nairobi (Westlands), you'll be within a 15-minute walk of Nairobi National Museum and Sarit Centre. This hotel is 1.9 mi (3 km) from The Aga Khan University Hospital and 3.7 mi (6 km) from Yaya Centre.
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8.5/10
Central location, food nearby and great staff. Breakfast is good.
All 60 reviews
Surroundings
Airport: Wilson Airport
(8.0 km)
Airport: Jomo Kenyatta International Airport
(19.6 km)
Train: Nairobi Railway Station
(5.4 km)
Landmarks: Pride Centre
(120m)
Landmarks: Casino Flamingo Westlands, Nairobi
(140m)
Landmarks: Westlands Market
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Comfort Triple Room, 3 Twin Beds
3 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

13
Superior Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability

5
Deluxe Double Room, 1 Queen Bed, Non Smoking, City View
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability

10
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability

7
Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

Deluxe Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability

8
Executive Double Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

8
Studio Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
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Guest Reviews
8.5/10
Very Good
60 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.6
- Service8.7
Average for similar properties in Nairobi

AI Summary
The service is exceptional, with professional and friendly staff. The central location provides easy access to attractions, supermarkets, and restaurants. The serene surroundings and nearby amenities make it ideal for travelers.

Tom Shanti
August 21, 2024
Central location, food nearby and great staff. Breakfast is good.

Sammyjake95
August 8, 2024
The hotel location is great, only a short Uber to close attractions and a 5 min walk from a supermarket and Java house to get coffee. It’s not the cleanest place in the world, we had to ask staff to change sheets before we slept, but they were very helpful and did it quickly. Overall it was a pleasant experience.

nabiki2
February 19, 2024
Clean and secure, helpful staff. Good location directly across from restaurant and shopping complex. Walking distance to many other restaurants, bars, and malls. Didn’t have breakfast, it looked just okay, but there is the main restaurant with terrace and a bbq restaurant on ground floor if you prefer not to leave for meals.

Guest User
October 15, 2023
The bedding is yellow and smells bad. The room can hear the roaring music of the dance hall from night to 4 am. The front desk and room service are average, and the security on the first floor is very good. There is no hair dryer and the bathroom is normal.
Original TextTranslation provided by Google

LianVyver
October 1, 2023
The room is spacious. But I would not recommend this place. The hotel is located next to a big club which get really loud. You can walk around during the day but I would not recommend to walk arround at night as people get drunk here. The WiFi does not work at all. I have asked for assistance with the internet they have connected it but they also mentioned how slow it is.

Anonymous User
July 15, 2023
It's our 2nd time staying here and it's a great hotel with friendly staff and good location.

Guest User
February 28, 2023
I will always return to this hotel because of security, friendly staff & helpful staff. Excellent malls around the area too.

Hamoud Awdah
April 6, 2025

There is no drinking water in the room and when I asked for it they didn't bring enough and argued about price
Reception refused to give any discount although i am their customer for many times
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Massage room
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Childcare service
Additional charge
Wi-Fi in public areas
Free

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Currency exchange
VIP check-in service
Languages Spoken
Kiswahili
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Massage room
Spa
Additional charge
Beauty and makeup
Public Areas
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Handrails on stairs
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Children 17 years old and under | US$4.00 (approx. PHP 232.70) per person |
Adult | Set menu:US$7.00 (approx. PHP 407.23) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$10.00 (approx. PHP 581.75) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 54
With a stay at The Crossroads Hotel Westlands in Nairobi (Westlands), you'll be within a 15-minute walk of Nairobi National Museum and Sarit Centre. This hotel is 1.9 mi (3 km) from The Aga Khan University Hospital and 3.7 mi (6 km) from Yaya Centre.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Nairobi? This hotel has 710 square feet (66 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Nairobi? This hotel has 710 square feet (66 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for The Crossroads Hotel, Westlands?
The cancellation policy for The Crossroads Hotel, Westlands varies depending on the type of room and booking conditions.What is the cancellation policy for The Crossroads Hotel, Westlands?
What are the check-in and check-out times at The Crossroads Hotel, Westlands?
Standard check-in time at The Crossroads Hotel, Westlands is 14:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at The Crossroads Hotel, Westlands?
What amenities and services are available at The Crossroads Hotel, Westlands ?
The Crossroads Hotel, Westlands offer top amenities and services include Shuttle service.What amenities and services are available at The Crossroads Hotel, Westlands ?
Can I bring my pet inside the The Crossroads Hotel, Westlands?
Pets are allowed on request at The Crossroads Hotel, Westlands. Charges may be applicable.Can I bring my pet inside the The Crossroads Hotel, Westlands?
How far is the The Crossroads Hotel, Westlands from the closest airport?
The closest airport is Wilson Airport, and it is about 17 mins from hotel by car (8.0 km).How far is the The Crossroads Hotel, Westlands from the closest airport?
Is airport shuttle service offered by The Crossroads Hotel, Westlands ?
Yes, at The Crossroads Hotel, Westlands, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Crossroads Hotel, Westlands ?
About This Property
Nearest Airport | Jomo Kenyatta International Airport |
---|---|
Distance to Airport | 19.59KM |
Distance to Train Station | 13.54KM |
Average Price From | PHP6542 |
Hotel Star Rating | 3 |