2 Chome-4-14 Kichijoji Honcho, Musashino City, Tokyo, 180-0004, Japan
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10/10
Guest User
10/10
Jiaqininuo
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Exterior (9)
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10/10
avalons
6.0/10
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Dining (37)
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10/10
Bernardini
10/10
Bernardini
Leisure & Recreation (4)
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10/10
Pipatpon
10/10
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Public Areas (21)
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9.0/10
Guest User
10/10
Josho
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10/10
Anonymous User
9.0/10
Baibianhudie
10/10
Thảo 阿草
10/10
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10/10
Thảo 阿草
10/10
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10/10
Xiaoxianhuiguniang
8.0/10
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1 night
Guest Reviews
9.1/10
Great
193 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.2
Cleanliness9.2
The Parker family
Standard Twin Room Non-Smoking
Stayed in Jun 2025
Family
13 review
9.0/10
Great
Posted on Jul 28, 2025
We liked this hotel is near at the subway and there’s a lot of restaurants nearby. But We traveled with our 2 babies 3y/o and 7months and we used a lots of clothes and this hotel don’t have a washing machine 😞. They offer laundry in house but it’s expensive. And then they gave us a 2 twins bed and push it together but didn’t put anything in the middle so my 7 months old baby got stuck in the middle all the time 😞.
Response from Property: Dear GuestThank you very much for staying at Kichijoji Excel Hotel Tokyu.We are glad to hear that you appreciated our convenient location and the abundance of nearby restaurants.However, we sincerely apologize for the inconvenience caused by the lack of a washing machine and the bed arrangement during your stay with your young children.We have taken your valuable feedback seriously and will use it to improve our services, especially to better accommodate families with small children.Thank you again for sharing your comments, and we hope to welcome you and your family again in the future.Reception
David Edward
Standard Double Room Non-Smoking
Stayed in Jun 2024
Solo traveler
10 review
9.5/10
Amazing
Posted on Jul 8, 2024
Good value. Very small room , as is normal for Tokyo. Reasonably close to the station and very close to many lovely little bars and izakaya.
Pipatpon
Moderate Twin Room Non-Smoking
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 18, 2024
Good location
Response from Property: Thank you for staying at Kihijoji Excel Hotel Tokyu.We really appreciate the positive feedback.We will continue our effort to provide the best service for the guests.Should you have any questions please feel free to contact us.When you come to Kichijoji next time by all means please visit our hotel.We very much look forward to seeing you soon.Kichijoji Excel Hotel Tokyu Front clerk TATEWAKI
Cobi L.
Standard Double Room Non-Smoking
Stayed in Mar 2024
Solo traveler
11 review
7.5/10
Posted on Apr 22, 2024
The wall is so thin and it's noisy that you can hear from outside and upstairs moving things around.
Location is good bit it's about 10 mins walk to the Kichijoji station
Response from Property: Thank you for sharing your review with us.We apologize for the inconvenience this has caused you.We are making improvements with our facilities for future reference.We look forward to seeing you again.
David Stephane
Standard Twin Room Non-Smoking
Stayed in Nov 2023
Business traveler
29 review
10/10
Outstanding
Posted on Dec 27, 2023
Convenient hotel near Kichijoji station and about 15 minutes train ride to Shinjuku station. The Ghibli Studio Museum is at 20 minutes walk from the train station.
angelyu_97
Standard Double Room Non-Smoking
Stayed in Jan 2023
Solo traveler
2 review
9.0/10
Great
Posted on Feb 8, 2023
Enjoyed my stay there, the breakfast is good with a few choice of soup. Tea was great! They let me store my stuff at the lobby before the check in time and the staff was really kind and friendly!
Bernardini
Standard Double Room Non-Smoking
Stayed in Dec 2022
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 30, 2023
Wonderful hotel close to many bars, restaurants, shopping in the trendy Kichijoji area outside Tokyo. It’s about a 7 minute walk to JR Station.
Anonymous User
Standard Double Room Non-Smoking
Stayed in Oct 2022
Business traveler
12 review
8.0/10
Very Good
Posted on Dec 12, 2022
It's a nice hotel recommend by friend. Good service, variety of foods provide in breakfast.
LimeixiMiki
Double Deck Bed Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 13, 2025
【Five-star recommendation! This stay experience is perfect! 】
The hotel room I stayed in was completely beyond my expectations, and I have to give it a big thumbs up!
🏠 The sense of space in the room is so surprising! The triple room is much more spacious than I thought, and it is more than enough to spread out a 28-inch suitcase. It is also equipped with a spacious dressing area and sofa lounge area, and there is no sense of crampedness at all. The bedding is snow-white and fluffy, and there are no water stains in the bathroom area, so you can feel at ease walking barefoot.
🌙 The most touching thing is the sleeping experience! Completely isolated from the outside light, you can sleep until you wake up naturally. The soundproofing effect is comparable to that of a recording studio, and the footsteps in the corridor/elevator sound are completely inaudible. With an ergonomic mattress, you will wake up full of energy every day!
📍 The location is a plus! It is a 5-minute walk to the subway station, and there are convenience stores/restaurants downstairs. The front desk responds very promptly 24 hours a day, and the service is meticulous!
Highly recommended to friends who value sleep quality and travel convenience. Such a treasure hotel deserves to be known by more people! I will definitely choose this place again next time I come to this city~
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for choosing to stay with us, and for taking the time to share such an enthusiastic and detailed review.We are truly delighted to hear that your stay exceeded expectations in so many aspects—from the spacious room and clean facilities to the comfortable sleep environment, convenient location, and attentive front desk service.Your kind words are incredibly encouraging and deeply appreciated by our entire team.We will continue striving to provide a stay that is both comfortable and memorable, and we would be honored to welcome you back on your next visit to the city.We look forward to seeing you again soon!Reception
Elsaxds
Standard Twin Room Non-Smoking
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 4, 2025
The location is very good, very close to the subway station, only 5-7 minutes away. There is a shopping street nearby and a convenience store downstairs. The environment is very beautiful and I like it. The restaurant downstairs has a beautiful environment and you can listen to the harp.
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for staying with us and for sharing your kind comments.We are delighted to hear that you were pleased with our location, the nearby shopping streets and convenience store, as well as the pleasant surroundings.It also brings us great joy to know that you enjoyed the beautiful atmosphere of our restaurant and the harp performance.We will continue striving to provide a relaxing and memorable experience for all our guests.We look forward to welcoming you again on your next visit.Reception