Smartments Business München Parkstadt Schwabing

There was no service whatsoever. The checkin processs is automated with no human employee around. The instructions were sent via a bot on my WhatsApp account but were not that clear and we were having problems getting in with no one around. Luckily, some other guest walked in and helped us enter the building and get our room cards etc. The bathrooom was small and semi transparent glass walls and the bathroom door is not designed to completely close. Embarrassing and absurd....the toilet seat inside the bathroom was stained and placed right next to the transparent / opaque glass wall on the other side of which is the dining table. Someone sitting on the bed or on the dning table can partly see the person sitting on the toilet and hear all the sounds....The stove didn't work and when i sent a request for service, the response was by the bot with a link to an electronic instruction manual sent almost 8 hours later. And it still did not work. Area is purely corporate so no restaurants or anything to see at walking distance. Interestinly, at chekout time some staff miracaoulsly appeared to take the keys etc..and for clean up. So providing service is not part of the business plan while guests are staying there. The narrow bed was pushed against one wall so one partner has to climb over the other or crawl in.from the foot of the bed. only one english TV channel. The worst experience ever.

Really useful apartment in nice area This was a really nice apartment in a handy area for shops - though a little away from the centre of Munich. For me that was a plus, but good to know! All facilities were present and clearly signposted, which I really appreciated. Coffee machine in the apartment with some capsules was a lovely touch. My only snag was that the double bed is fairly small and there isn't a bedside lamp - you can only turn off the main light using the bedside switch. A TV that connected to the internet for things like Prime and Netflix would be ideal also, but is not essential.

The room has a small kitchen with a nespresso machine ... the room is clean and the for the price is a great hotel .