Hampton by Hilton Munich City North

"Terrible, it seems like it was done on purpose! The hotel is located next to a high-traffic road where parking is not allowed, the hotel's external parking lot is quite small, and the paid indoor garage is seriously undersized for the number of rooms in both adjacent hotels. We returned after dinner and, of course, both the external and internal parking lots were full. We were forced to park in a spot that was a bit out of line but without obstructing traffic, still within the hotel's private area. During the night, tow trucks arrived and towed all the cars 30 km away. We ended up paying 650 euros for the towing, plus 150 euros to have the parking opened on a Sunday, and 60 euros for a taxi. Total: 860 euros wasted. When we complained at the reception, they immediately handed us the business card of the towing company. We understood that this was a systematic thing, and I don't want to think that there’s collusion between the hotel staff and the towing company, which was clearly charging us an outrageous amount. The fact that in three days they never cleaned the room, and the endless lines for an undersized breakfast buffet every morning, became secondary. SHAMEFUL!"