H.Ome Serviced Apartments München

Clean, new and modern with train station right in front that brings you to Munich central in about 20min. However, room is low on amenities - no hairdryer, now shower gel or shampoo and similar.

The service is good and stuffs are always kind to help. You can take the subway in a very short distance which is really nice.

Genuinely disappointed in this place. The room was filthy when we checked in - stains on the walls, counters and doors, mold in shower, dirty kitchen utensils, dirty underbedding - and smelled bad. The "non-stick pan" that we were expected to cook in was scratched down to the metal and completely unusable. The "A/C" supposedly brought the room down to 19 C but our devices were reading 24 C at the lowest, in the middle of a heat wave so the room was unpleasantly stuffy. No real fan could be felt even when we turned the "fan" up to full power in the room. And we couldn't open the windows because there was a constant stream of people yelling and smoking outside that kept us awake. There is an unending list of "rules" regarding keeping the room clean - I assume so housekeeping doesn't need to do their jobs - and not stealing any of the dirty, scratched kitchenware that felt like an insult considering the condition of the room. We checked in as a couple, and found one pillow, one individual sized blanket, and one bath towel in the room. We requested more linens and coffee pods (which were supplied) but the list of rules indicated they could charge us for these items if they felt like it. We were warned that at any moment we could be charged for using more than they felt was necessary for our comfort, which seemingly included everything. The bathroom was dirty and the shower door lacked a seal and would open about 1/4 of the way into the shower while you were using it, spraying water onto the floor. The rules also included how we would be charged if water leaked out of the shower. We had to shove a hand towel (we got two!) into the door while showering to keep the door from opening and to keep the floor dry. The shower drain backed up badly and we had to periodically turn the water off while using it so the drain would clear. The only bath towel hooks in the room were inside the shower compartment despite there being room to hang hooks/racks elsewhere in the room. There was not a single flat surface in which to rest a bar of soap anywhere in the shower. All your toiletries were expected to sit on the floor. Our party's other room was much cleaner, but also had a very dirty, scratched non-stick pan that was unusable. We ended up buying a pan at a nearby EDEKA rather than consuming Teflon. The laundry room only works via an app, but the laundry room has no wifi.

To check in you had to go out of the building and go to another hotel to check in. In a cold snowy day, not good. Same thing again to go for breakfast in the morning.

Uncomfortable bed ,one pillow and tried to get the room cleaned up for 2 days and they never did, stayed 6 days they never refilled the coffee pods nor the towels,