Hotel am Moosfeld

Hear me out: this hotel has THE BEST - meaning most professional - service I have ever encountered in any hotel - and I say it from my experience from staying at 4-5 stars hotels as a general rule. Regarding service: - ALWAYS replying to every email (unfortunately letters sometimes land in a spam folder, a little flaw) - 24/7 there’s always someone at the reception ready to assist (mind it’s not a branded hotel, but a family-owned business), making sure that there aren’t any unsolved problems or unsatisfied needs - all website-provided informations are up to date - there’s a shuttle bus from a train station for guests (till 5pm) - staff is perfectly trained and experienced. There’s never any personal attitude, just a smile and clear communication. Of course speaking well English. - Bonus: I arrived quite before check-in hours and checked out a bit late too; didn’t have to say a word and no word was said (or called). Even got an advise how to efficiently manage my luggage for my next trip. Location: a bit far from train & metro stations. Amenities: a very big swimming pool! And a sauna, and a gym. Downside is that those amenities are in a neighbouring building, so if you’re still wearing your swimming suit, you need to walk on a pedestrian path for two minutes like this. It feels weird. But there are lockets, showers and fresh towels too, if you prefer to change your clothes first. Concluding: best combination of price, location, fun, and quality.