Mercure Hotel Muenchen Neuperlach Sued

I booked through Ctrip. I rang the bell at the basement entrance, but no one answered. I kept waiting for the front desk, but she was busy with her own business. It took a long time for her to respond, and then she said I must have missed the bell and would have opened the door. When I returned to park my car and check in, they said they had no rooms available, but they could accommodate us at the nearby Revo. All the ratings here, except for the service, are for Revo. I'm very disappointed with this hotel.

Good quality price

The hotel met my expectations. It's close to the subway station, just a few hundred meters away, and is located in a residential area. The breakfast is very rich, the room is spacious, and it is quite cost-effective.

I shared a family room with colleagues on a business trip. The queen-size bed was very comfortable, but the spring-loaded folding bed in the corner was a bit shabby. Since there was no air conditioning, the overall comfort was average, suitable for business travelers. The front desk service was very friendly and attentive, and they even helped me order a handmade pizza late at night!

Unfortunately, the hotel was unpleasant. The room was not clean and generally not well maintained. It was also much too hot.