Mumbai Hotels with Airport pickup service

Beautiful historic hotel which is iconic in South Mumbai opposite the Gateway of India. The club room was beautiful and well appointed. Service was polite but requests from the room were a little slow to be responded to and we didn’t meet the ‘butler’ that was supposed to be available to us throughout our stay. There was some construction work happening on the roof directly above our room during our stay which was deafeningly loud, it took 3 calls to the front desk to get a resolution which was disappointing. At this level of hotel I would have expected at least a warning before the work started and a plan on how to mitigate its effects on us without us having to complain. Having a toddler needing an afternoon nap whilst jackhammers were pounding the ceiling was not an experience we enjoyed. To their credit they did stop the work for 2 hours to let our child nap, but the experience lessened appreciation of the Taj stay.

This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc. Only and biggest drawback is the layout of the hotel. I really really recommend the owners/***agement accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another

Location is perfect. Room are clean and nice. Have some good restaurants too. The staffs are all very friendly. Good service.

Excellent service, reception desk to housekeeping staff were excellent and very helpful, and understanding I can not expect more than what the hotel delivered to us, Breakfast and staff members excellent, overall rating for this hotel I would give more than 100.

Most friendliest staff. I went with my toddler and the staff(Rupali and Papin) at the play area were so good with my son, he enjoyed playing with them a lot. I wish the play area was indoors as it gets too hot in the day for the kids to play in the heat. Mr. Roopesh More from the vista restaurant was so sweet to get the kids food customised for our needs every day. It made our stay very pleasant and memorable.

Super fantastic 5 star hotel right next to the gateway of India. The service is impeccable and the staff are very attentive and helpful. We booked a half board room which meant we got breakfast and dinner and complimentary drinks in the bar for 90 minutes. Considering the prices of a dish/beverage going half board was definitely a better option. Great clean poolside with clean beds. All the staff are incredible, always checking on you making sure your stay is perfect. They have shops and everything you need all within the hotel. As soon as you arrive you are greeted with a traditional Indian welcoming and everywhere in the hotel smells amazing. We were so happy that we extended our stay another night and they let us keep the same room. 100% will be returning.

the occassion is good. much easier for me to have meeting with customers. The room is quiet and tidy. Service is friendly and warm. It's good and comfortable for this business trip!!!! strongly recommend for this hotel ~~~

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Awesome service by the hotel staff still now will stay for one more day and might extend it for another day or so. Special mention housekeeping hut Swagata sasmal for his kind and helping behaviour. Wish him all the best for his future with Novotel. Regards A Chattopadhyay 201

The location of the property is very close to Juhu beach and airport …. Also the staff was very friendly and cooperative they upgraded my room from city view to beach view also the food was very delicious… Saloni at reception helped me in my check in process and make my stay very comfortable