Orritel West Hotel

Location is amazing, its close to night life of Mumbai, and most of the important spots like airport and corporate offices are nearby. Its a decent properly at a great location. Now I will come detailed review: Things that I liked: 1. Obviously the location 2. I stayed in Semi-Suite, it was quite airy with windows on three sides and french window to a terrace which is shared with suite room and is also accessible to public from another common door. Pictures attached. 3. All three sides were quite airy with open sky for at least 50 mtrs on every window, its somewhat hard to find in Mumbai for this price. 4. There were a lot of pubs, bistros nearby with a lot of nightlife. Despite this, it was well isolated with what was happening outside, so no noise in the room from outside. 5. Room was spacious, bed and linens were good and comfortable. 6. Room was equipped adequately with tea coffee, geyser and all that is standard. 7. There was ample light from outside and in the night, room lights would suffice. TV was good too with many useful channels in the set top box. 8. Staff was very cordial and supportive. Starting for the security personnel to room service, everyone spoke nicely and behaved very well. 9. Reception and restaurant were very supportive and well spoken. 10. Talking to corporate booking and getting the right price was absolutely hassle free, they were quite supportive and well spoken. (mine was a corporate booking this time). 11. They had a proper inside the campus parking unlike other hotels that claim to have it but its only on the road side. Things that I didn't like: 1. The semi-suite didn't like the one shown in pictures on their website. Their excuse was that they have recently renovated, but the room looked nothing like renovated (pictures attached). 2. They had an exhaust system for their kitchen and the heavy fan was right above our room. So every time they switched it on, there was a peculiar and disturbing noise in our room. 3. Some wires were left open in the room which could be hazardous and didn't look good too. (attached pictures) 4. The only reason we picked this semi-suite was that they have this dining table for two as shown in their pictures but when we reached there, it wasn't there, instead there was a work/study table with only one chair. We like dining in the room (room service) and Mumbai hotels are know for lack of space in the rooms, thats why picked this one, and our plans failed. 5. In relation to point 4, the room looked nothing like shown in pictures on their website, though it wasn't bad at all. 6. House keeping wasn't considerate of the weather outside. They would wet sweep our floor every time and the floor remained sticky in the room as well as bathroom, till we turned on dehumidifier. In the bathroom it continued to be so. 7. Like mentioned above, there was a terrace attached to the room, and it had a french window. Now the terrace had a common entry point too for anyone inside the hotel to enter it. I

Had a great stay! The hotel was clean, authentic, and had a luxurious feel. The front office staff was very cooperative. Truly a pleasant experience!

Food is excellent but room is to small

Location was good suited our needs walkable distance from mall and metro station food was good staff was good and helpful amenities good

recently stayed at this hotel and found it to be a bad experience. The access was difficult due to narrow roads and ongoing construction, but the staff was nice enough to prepare my room early. The room was small and congested and lacked privacy, due to the adjacent flats. Rooms have a strong smell from cleaning chemicals. The bathroom was also quite tiny and not very clean. The restaurant was pathetic and disappointing as the food options were limited with very average quality. Overall, the hotel’s location is decent, but it didn’t meet the standards for a comfortable stay.

The hotel is not good. Its ok. The stay was not worth the money