The Taj Mahal Palace, Mumbai Reviews

Great historical hotel, very good location; clean and a nice room, the issue was, their services seems very random, some staff were very polite but some were “meh..” for a hotel as calibre as this, we expect more tho..

Fantastic hospitality as always, lovely staff, amazing location and great experience overall

Beautiful historic hotel which is iconic in South Mumbai opposite the Gateway of India. The club room was beautiful and well appointed. Service was polite but requests from the room were a little slow to be responded to and we didn’t meet the ‘butler’ that was supposed to be available to us throughout our stay. There was some construction work happening on the roof directly above our room during our stay which was deafeningly loud, it took 3 calls to the front desk to get a resolution which was disappointing. At this level of hotel I would have expected at least a warning before the work started and a plan on how to mitigate its effects on us without us having to complain. Having a toddler needing an afternoon nap whilst jackhammers were pounding the ceiling was not an experience we enjoyed. To their credit they did stop the work for 2 hours to let our child nap, but the experience lessened appreciation of the Taj stay.

Excellent service and royal treatment. Thank you

It was a luxurious stay as expected It was worth the while.I was celebrating my birthday at the Taj It could had been a more pleasant stay if the service was bit faster, Other than that it was a great stay.

It was rellly nice to stay this hotel. When you go to mumabi, this hotel should be on your list to visit.

Great hotel with a nice view. Friendly staff with great service. I went on a business trip and had a pleasurable time there.

Very nice and worth it

Highly recommend staying here. All the staff are super helpful and friendly. The hotel building is full of character. The location was perfect for us, close to everything that we wanted to do

Excellent Heritage hotel in Mumbai. A must if you are in tbe city. Great service.

Everything so good realy I.like

I was upgraded to the Taj Club Sea view room free of charge, I was also able to check-out at 6pm as I was not feeling too good on the day of check out. The service from all the staff are excellent, food and drink is great, I wanted vegetarian sausages for breakfast, and as per my request they provided the breakfast, the Taj will never say NO to any request. The Jiva SPA is really good, me and my dad had a 2 hour session. The outdoor pool is great ***** with services provided for food and drink. I will definitely be staying at the Taj Mahal Palace hotel in Mumbai very soon.

Very nice

Great hotel. Clean room and very kind employees. Location is perfect.