Guest User
June 4, 2025
This was paradise! What an incredible experience this was for my wife and me! This goes down as one of our best holidays ever! I have to say there wasn't anything we could say was wrong! The experience started with the staff, who were friendly and helpful from the start of our holiday. Thank you, Stella from Guest Relations. Your greetings and information were easily understood. Considering the time we arrived, which was late at night! The first thing we noticed was how clean and fresh the room was, also we were thankful for the little snack left for us as we arrived too late for dinner. After a very comfortable sleep, we made our way to breakfast, which was in the Provence. this was one of 5 restaurants we had access to. From the very start, we liked this restaurant and decided to have this as our everyday breakfast venue. The Provance was ideal for access to the infinity pool that was for adults only. This pool was served by Eva. Eva, you were fantastic! Such a great character and full of fun, we won't forget you, Eva. As explained, the hotel had 5 restaurants, and the first thing that was done was to complete a list of what restaurants were available. This ensured that we experienced all the restaurants! And what an experience that was, the food at the hotel was of a great standard as well as very delicious, which I can honestly testify. I would like to mention some of the staff in the Provance who went the extra mile! Eleni, Iliana, Menelaos, Thomas and Regina were all well managed by Georgia. Thank you all for making us feel so at home and comfortable every day for our two-week stay! The one thing that stood out for us both was how happy and smiley your staff were throughout! As for the other restaurants, they were outstanding in their service and attention to detail! All your food was of a high standard and very tasty! I am a great Spa fan, and the spa facilities were great! Your staff in the spa were great! I especially like to mention Eva on reception, who greeted me every day with a wonderful, warm smile! The Spa facilities were very well maintained and well laid out. While we were holidaying out there, it was my wife's birthday! The guest relations team looked after her perfectly! She was very happy with what was prepared for her! I could carry on writing, but all I have to say is that this hotel is one of the few hotels my wife and I return to! Everything was incredible and I would recommend it 100%!