Salinas Motels

I made a reservation to stay at the Quality Inn in Salinas, CA; located at 144 Kern St | Salinas, CA, 93905, US. Our arrival to the hotels started off horrible. My family and I could not check in due to no one manning the front desk, the hotel lobby was closed. We waited 40 minutes for someone to come out and open the front lobby, where there are signs stating 24 hours services. I would also like to add we were not the only family waiting to be checkin in. Our arrival time was 1:30am. When the receptionist did come out she stated if her boyfriend wasn't parked out front in his car, and saw us in front of the lobby she wouldn't have come out. it was cleary visible she was woken from her sleep. I did call on Wednesday to let the front desk know I would be checking in late. It was the most awful feeling to wait out front of a lobby not knowing how to check in. I had called the front desk using the number listed on the window with no answer. I had never experienced this before. My family was not at ease once in the room. there were : hug stains on the floor the only chair in the room also was stained I found chewed blue gum on the floor. there were a trail of black ants on the only counter the beds looked like they had been laid in The door leading outside wasn't secure the tub would not drain. there was also brown stains on the walls to the restroom the mini fridge was corroded and didn't not close well the tv did not work My daughter had vomited a little and I had cleaned her face with a hand towel. That dirt towel was placed on the floor of the bathroom area to be picked up and the hotel cleaning staff hung the dirty vomited towel back up! My family and I ended up checking out 1 day early due to the disgusting circumstances. When I was checking out the lady at the front desk was the rudest hostess i have ever encountered. i told her why i was checking out however she didn't care for the news and did not apologize for the inconvenience. She had the poorest customer service. I also asked for the supervisor's name and she would not give it to me.

Breakfast is very simple. The hotel has a small open-air swimming pool, where children can bubble their feet after breakfast, and unknown water birds will fall by the swimming pool. It is not scary at all. Health is ok, much better than Days Hotel. I chose this because the hotels in Monterey during the summer are too expensive, the prices here are much more affordable and the service is good. When we checked out, we left a backpack in our room, and when we came back, the service staff found it directly.