Little Rock Motels

Andre Current was awesome and had great customer service skills during our overnight stay at the hotel. He made us feel welcome! our room was clean and the hotel had the right amount of amenities needed for just an overnight stay. We wanted to stay there again on our way back but our route has changed.

So, let me start out with a positive note: despite the exterior looking so-so, the rooms were well kept and clean. The bad news is that somehow I reserved a smoking room. This probably happened because where I live in the US I haven't seen a smoking room in 20+ years. I didn't know they existed...really anywhere...but I guess they still exist in the US South. It was terrible. I still have a smoky smell to some of my clothes. The second night I changed, but it cost me extra to do so. I can accept that but the staff really didn't understand the concept of ”the customer is always right”, even when the customer is probably wrong. You politely tell the customer that the non-smoking rooms are a higher rate and that you would have to charge a fee to change the customer. You DO NOT tell the customer that there is nothing you can do. Also of note, the motel is right off a highway. So, if you're a light sleeper, just note that you will hear the cars going by all night. To end on a positive note, the location was reasonably convenient, the rooms were clean (no weird stained carpets or bed sheets like I've seen in Florida). Also, if you are willing to stay in the smoking room, you can get a great rate!

We just recently stayed at Guest Inn and Suites in Little Rock, Arkansas. Our stay was wonderful and extremly comfortable. One of the reason it was so comfortable and welcoming was made possible by our desk clerk, Latonya. She is extremely friendly and welcoming!! I would strongly recommend this hotel if you are staying in Little Rock, especially if you are needing to visit CHI St. Vincent Infirmary, which is in walking distance from the hotel!!!