Costa Mesa Motels

Hello everyone, Please do not stay at this hotel, it looks nice from the outside and pictures but once you check in an open the hotel door it smells horrible and smells of mold there was mold all over the room. The sheets still had someone else’s hair. When I tried to speak with Stew the hotel manager he just got upset. This kind of dealings is not what you’d want to deal with. Stay away. I would have not even rated it a 1 star but you have to rate.

Here's a revised version for clarity:”We arrived late and needed an affordable and tidy place to stay due to an early start. Star Inn met those criteria perfectly. I was particularly impressed by the newly renovated bathroom and the cleanliness of the floors. The TV system was also up-to-date, which was a bonus. The next area for improvement could be the bedding, as it seemed worn and outdated. Updating this would likely improve your overall rating. Unfortunately, noise from the busy road and people walking loudly outside our room was beyond your control. The staff were very friendly and greeted us with a smile.”

This place needs to be shut down. I think they are paying people for positive reviews. I stayed here a few years ago and it was not this bad. When I tried to contact corporate both numbers listed online did not work. There were roaches and some kind of jumping bug I’ve never seen before. The older female that checked me in was rude. I asked to check in early and she said nothing was available. When I said that I’d like to cancel there was a room available. There was a bug on the sheet on the bed and when I asked housekeeping to change it she just gave me a look and seemed like she didn’t speak English. I went to take the sheets off and underneath there was a bunch of food and trash. A different housekeeper came and changed the mattress cover and sheets but there were so many roaches. I think they kind of pick who gets there nice rooms and who gets the bad rooms because it is a huge place. I think there are three or four separate buildings. If you stay here make sure to shake all your things out and disinfect everything. I can’t imagine how many homes have been infested from this place. I cancelled the rest of my reservation and it took a long time to get the refund. Even if you are desperate do not stay here. Sleep in your car. Jail is probably more clean.