The Ritz-Carlton, Montreal
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The Ritz-Carlton, Montreal
No.1 of Luxury Hotels in Montreal
1228 Sherbrooke St W, Ville-Marie, Montreal, Quebec, H3G 1H6, Canada
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Last booked 18 hrs ago












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Amenities
Indoor swimming pool
Spa
Massage room
GymFree
Private parking
Bar
Restaurant
Conference room
All amenities
Property Description
When it opened in 1912 The Ritz Carlton Montreal set the standard for luxury in Canada. The Ritz Carlton Montreal is indeed the only AAA Five Diamond Hotel in Quebec and one of the city's most esteemed 5 star hotel in Montreal. Year after year the Ritz Carlton Montreal has achieved a captivating balance between tradition and innovation. More than 110 years and 200 million dollars renovation later the hotel offers a striking blend of modern touches with historic elements. The Ritz Carlton Montreal invites you to experience the comfort and luxury of the most elegant address in the city. A European inspired retreat the hotel features French cuisine prepared with local products at Maison Boulud, Afternoon Tea served in the beautiful Palm Court where numerous details from 1912 remain a spa with advanced treatments and an indoor saltwater pool with a skyline view. CITQ Establishment Number: 521754
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9.7/10
Very considerate service, clean room, delicious breakfast
All 109 reviews
Surroundings
Metro: Peel
(350m)
Metro: Guy-Concordia
(670m)
Airport: Montreal-Pierre Elliott Trudeau International Airport
(18.2 km)
Airport: Montreal Metropolitan Airport
(19.0 km)
Train: Montreal Central Station
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
Junior King Suite
1 King bed
56m² | Floor: 4-11
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

6
Signature Queen, Larger Guest Room, 2 Queen
2 Queen bed
52m² | Floor: 4-11
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

4
Executive Suite, 1 Bedroom Executive Suite, 1 King, Corner Room, High Floor, Fireplace
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

1
1 Bedroom Junior Suite, 1 King, Fireplace
1 King bed
Free wired Internet
Air conditioning
Private bathroom
Toothbrushes
Wardrobe
Check Availability

7
Deluxe King, Guest Room, 1 King
1 King bed
38m² | Floor: 4-11
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

3
One Bedroom Suite, 1 Bedroom Larger Suite, 1 King, Corner Room, Fireplace
1 King bed
84m² | Floor: 4-11
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

5
Signature King, Larger Guest Room, 1 King
1 King bed
47m² | Floor: 4-11
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

8
Royal Suite, Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 King
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
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Guest Reviews
9.7/10
Amazing
109 reviews

- Cleanliness9.7
- Amenities9.7
- Location9.7
- Service9.7
Average for similar properties in Montreal

AI Summary
The hotel provides modern amenities, spacious suites, and exceptional customer service. It's conveniently located near cafes, museums, and a shopping mall.

Guest User
April 19, 2025
Facilities: Excellent
Health services: Excellent
Original TextTranslation provided by Google

salinss
January 5, 2025
Facilities: OK, good value for money
Hygiene: OK, good value for money
Environment: OK, good value for money
Service: OK, good value for money
Original TextTranslation provided by Google

Guest User
October 7, 2024
Very considerate service, clean room, delicious breakfast
Original TextTranslation provided by Google

Mr_love
March 6, 2024
Needless to say, it has everything a hotel of this level should have.
Original TextTranslation provided by Google

Guest User
July 31, 2025

I am a Titanium with Marriott and can tell you it was my best customer service ever. Le soucis du détail est le point fort du Ritz Carlton de Montréal. Quelques jours avant l'arrivée on vous appelle pour vous demander si vous fêter une occasion spéciale. Dans mon cas, c'était l'anniversaire de ma copine. J'ai eu droit a une bouteille de vin mousseux. Je n'ai absolument rien a reprocher. La nourriture au restaurant est délicieuse et le service impeccable. Merci a Thomas qui m'a raccompagner jusqu'à ma chambre. Son service mérite d'être souligné.
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Guide26249627928
July 12, 2025

We had a lovely three night stay at the Ritz Carlton. We'd booked via AMEX Fine Hotels, providing extra benefits which we always appreciate. We were warmly welcomed on arrival by Louise and were soon in our suite which was delightful. We usually like to book a suite and this one was one of the best ones we've stayed in in his recent times. The bedroom was luxurious and the living room was large and provided plenty of space to stretch out. Breakfast was served each morning in Maison Boulud, the service for which was a little mixed during our 2 visits there. The chef cooked me a magnificent omelette having made the wonderful suggestion of only cooking it 'medium' which added to the fluffiness of the egg. I wish I had got her name as her manner and warmth were exemplary and I was sad to not have breakfast the next day having to leave very early for the airport. We had a lovely meal one night in the bar but prior to that during the afternoon we'd stopped into it to enjoy a cocktail. Our mixologist, Robin (From memory?), once again demonstrated a wonderful generous spirit. He made us separate cocktails, my wife having 'Light on the Ritz' and I the chai latte espresso martini. Wow, both were innovative and delicious, so much so we had a second. My wife also had a lovely experience having a bath in our room. Housekeeping arrives with a tray of salts and oils, which she adored so much she had a second bath the following night. We loved our stay and would happily recommend the hotel to people visiting Montreal. It's well positioned and the staff in the most were delightful, demonstrating a familial service quality that my wife and I appreciate.

Guest User
July 9, 2025

The hotel is an island of luxury with old world charm mixed with modern touches. The customer service was impressive. Max the concierge deserves a special mention. He went above and beyond to make our visit pleasant and to communicate with us about each reservation and arraignment. The food was suburb and only surpassed by the service. I would highly recommend this hotel.

OnAir13364404036
June 17, 2025

We had a wonderful stay for five nights in a beautiful junior suite room and then 1 night in a signature king room Each time we stayed the welcome and friendliness of the front desk staff and doormen was exceptional The cleaning of the room and turn down service was always very good, and we were given small gifts of a lens cloth and lavender pillow spray on a few nights when staying in the junior suite. We also received some cookies on arrival and macarons on our last night, again extra touches which made the stay in the junior suite a bit special The bathrooms were amazing, with large showers and baths and a Japanese style toilet The beds were the most comfortable we have slept in and the room was very quiet The breakfast buffet was just ok and we had variable levels of service. We were charged for extra cappuccinos on one occasion when it should have been included in cost of buffet. We did have a disastrous afternoon tea experience in the bar on our last day as the service was in incredibly slow, it did not feel like a special experience at all. The vegetarian offering was also very poor as there were no sandwiches, just a selection of 5 canapés which was very disappointing. Apart from this, I would highly recommend a stay at this hotel as the rooms are fabulous and the front desk, doormen and housekeeping service are excellent.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Spa
Additional charge
Massage room
Gym
Free
Private parking
Additional charge
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Indoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Rooftop pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CAD 55.00 (approx. PHP 2,306.72) Daily. Reservation not needed.
Private parking
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
Italian
French
Spanish
Arabic
Food & Drink
Snack bar
Halal meals provided
Off-site
Bar
Room service
Public Areas
No smoking in public areas
Garden
Water purifier
ATM
Elevator
Health & Wellness
Spa
Additional charge
Beauty and makeup
Hair and beauty salon
Gym
Free
Massage room
Ziplining
Off-site
Body care
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Kids' board games/puzzles
Children's meals available
Children's toys
Accessibility
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CAD 150.00 (approx. PHP 6,291.05) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 129
When it opened in 1912 The Ritz Carlton Montreal set the standard for luxury in Canada. The Ritz Carlton Montreal is indeed the only AAA Five Diamond Hotel in Quebec and one of the city's most esteemed 5 star hotel in Montreal. Year after year the Ritz Carlton Montreal has achieved a captivating balance between tradition and innovation. More than 110 years and 200 million dollars renovation later the hotel offers a striking blend of modern touches with historic elements. The Ritz Carlton Montreal invites you to experience the comfort and luxury of the most elegant address in the city. A European inspired retreat the hotel features French cuisine prepared with local products at Maison Boulud, Afternoon Tea served in the beautiful Palm Court where numerous details from 1912 remain a spa with advanced treatments and an indoor saltwater pool with a skyline view. CITQ Establishment Number: 521754
Frequently Asked Questions
What is the cancellation policy for The Ritz-Carlton, Montreal?
The cancellation policy for The Ritz-Carlton, Montreal varies depending on the type of room and booking conditions.What is the cancellation policy for The Ritz-Carlton, Montreal?
What are the check-in and check-out times at The Ritz-Carlton, Montreal?
Standard check-in time at The Ritz-Carlton, Montreal is 16:00 and check-out time is 12:00.What are the check-in and check-out times at The Ritz-Carlton, Montreal?
Can I bring my pet inside the The Ritz-Carlton, Montreal?
Pets are allowed on request at The Ritz-Carlton, Montreal. Charges may be applicable.Can I bring my pet inside the The Ritz-Carlton, Montreal?
How far is the The Ritz-Carlton, Montreal from the closest airport?
The closest airport is Montreal-Pierre Elliott Trudeau International Airport, and it is about 21 mins from hotel by car (18.2 km).How far is the The Ritz-Carlton, Montreal from the closest airport?
About This Property
Nearest Airport | Montreal Metropolitan Airport |
---|---|
Distance to Airport | 19.03KM |
Nearest Train Station | Montreal Central Station |
Distance to Train Station | 1.31KM |
Nearest Subway Station | Peel |
Distance to Subway Station | 0.35KM |
Average Price From | PHP86564 |
Hotel Star Rating | 5 |