Hotels near Centre for Structural and Functional Genomics (GE), Montreal

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Very nice lobby and friendly front desk staff. The location is both a positive and a negative - it's so central to McGill University, shopping, restaurants, etc, but my room was facing the main street and it was extremely noisy at all hours of the night and day! There was construction going on across the street that continued up until midnight and then started again around 5-6 am! I'm so glad I had earplugs but still! I asked to be moved, but the front desk staff said there were no free rooms available. I think the least that they could have done was provide a discount for rooms facing the street, because it was extremely loud at all hours. The bed was very comfortable, as were the pillows, and were it not for the noise, it would have been an extremely comfortable stay. The room was quite large, and included a mini fridge and coffee maker. What I don't understand about this hotel room (not sure they are all the same) is that they had blackout curtains but only for half of the window! It was impossible to close them all the way because the curtain rod was split into two non-joining pieces! Why in the world would anyone have blackout curtains that could not be closed, thus defeating their entire purpose? We were in fact worried about people from adjacent buildings being able to see into our rooms at night, because while there was a sheer curtain that covered the whole window, it was physically impossible to close our curtains! The reason I gave three stars instead of more was due to the noise and the lack of curtains - otherwise, it would have been a 5 star stay.

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Despite an initial bad experience on the phone prior to check in (I called to make sure my credit card payment had not bounced and the person on the phone was quite rude), I am very pleased with my overall experience, the amenities and the staff friendliness went above and beyond my expectations. The rooms are quite spacious with a lot of storage, I also very much enjoyed having utilities in the kitchen, the possibility to use the washing machine and dryer at any time were definitely a plus - same with the dishwasher. The only thing that a was a little off-putting was finding some hair in the bathtub, also the fact that it wasn't really possible to fill the tub with some hot water (it kind of ran out after a while). Overall my experience was very positive and I would definitely see myself booking a room again at Hotel Saint Laurent

I'm a low maintenance traveller so my experience is probably going to be appreciated by people more like myself. The first thing I liked about this hotel was that it had a kitchen, which was great for eating leftovers or cooking cheap ramen. The second thing was the location was also great as it was walking distance to Saint Denis Street and St Catherine Street which comprises of many restaurants and bars. Both streets are also closed to vehicle traffic making them fully pedestrian-friendly. There's also grocery stores and banks. The hotel was also located perfectly next to a major subway station called Berri-UQAM where three lines converge, including the yellow line which goes directly to St. Helen's Island. The airport bus route 747 also stops at this major hub too which was perfect for me. The one con I did have was that the air conditioning is very loud. I personally don't use AC but my friend needed it, and it kept me up at night, so if you're the type of person that is a light sleeper that needs a colder room, bring ear plugs. It is an older hotel, but I honestly found it completely fine. I'm not sure if it's because I tend to seek lower-cost accommodations but this hotel didn't seem that old to me at all.

Front on the highway side very noisy, at the rear probably less. Sheet metal bed base (don't hit it especially if someone is sleeping). Only one ice machine for the entire hotel. No milk or cream in the fridge for coffee. A few more small adjus**ents, new and clean hotel.

Booking's efficient since you receive the code for the main door,and your room. ahead of arrival. The reception while on duty doesn't want to do much. We buzzed to enter during reception hours,and they asked if we had our code/does our code not work.We couldn't locate the reception to ask for a continental breakfast item,or toiletries during their available hours.While doing the latter, we met the owners who are really nice people.The boutique hotel does need work as it looks dilapidated in parts of the common area,while the room we had looked tired. wifi,no issue here as an extender was in the hall of our second floor. The bathroom had what appeared to be a blood smear at the exterior tub edge wall. Room blinds are sheer,with an uncovered upper window.With a west side room, this won't matter as much to someone who isn't easily awoken by light. The elevator works which is good when you have luggage beyond a backpack. Parking, the location needs to specify there's ONLY 4 spots,unless one can somehow drive on the sidewalk to park a sub compact closer to the left of the stairs when facing the building to get a fifth spot. A motorcycle will have no issue if a spot's available. Overnight,due to the location,it was peaceful.For the price,this isn't a first choice,but we booked last minute.

I don’t see a lot of reviews here so i figured i must chime in to make sure travellers take notice of this hotel. We stayed for a total of 2 nights at this place. Initially it was suppose to be a one night stop on our way back to Toronto, but because of the very good value, comfort and service that we received, we then decided to stay for another night ( we were gonna stay for 3 but the province dropped the hammer on NYE restrictions). The Good : Friendly staff, In room IMac, 50 inch Smart TV with Netflix and other streaming apps, Free Parking ( Very secured) Free breakfast (+1 for the croissants). Free hot drinks 24/7. Walking distance to a mall. The Not so good: 5-10 mins walk to Metro ( but thats nothing to us). The Very Good: They cleaned our room! A service we miss from all the hotels we stayed at the last 2 years. This will be our go to hotel next time we visit Montreal. Keep it up Le Dauphin Longueuil!

The Alt DIX30 is a chic and contemporary hotel situated close to great shops and restaurants. The staff that i encountered were all friendly, courteous and bilingual; which is important for someone who doesn't speak french. An additional bonus is that parking (above or underground) is free.