Koora Hotel by Sandglass

Service: Exceptional personalized service with staff knowing guests by name, proactive assistance with tours, transfers, and recommendations, and a warm, attentive atmosphere.(based on 1 review)

The location is so perfect! Close enough to town but remote enough to see wildlife right outside your door. The staff were so lovely. I had a family emergency and they jumped to assist me. A special thanks to Marilyn. On the way back to San Jose, I began planning my next visit.

Book it, you won’t be disappointed! Our family stayed in the cloud bungalow, and the accommodations were incredible! We were incredibly comfortable and had plenty of room to spread out and relax while on the property. Everything is immaculate. The staff here make you feel like family and do everything they can to make you feel at home, honoring every request you can think of. We dined exclusively on property while we were here, and every time we were greeted by name by Erick, Allison or Fio. They arrived at our table with smiles, and fresh bread or croissants that are prepared onsite. Whether it was the breakfast, lunch or dinner, the food was incredible. Breakfast included delicious coffee, an amazing fruit plate, fresh baked croissants, and an item of your choice. The French toast is the best I have ever had, and the omelette had sautéed vegetables that were cooked to perfection. Lunch and dinner was equally delicious and carefully prepared to perfection! Erick made me the most incredible latte! One night we went just for dessert and it was so good my kids were scrapping the dish. Artisanal ice cream was so good! They arranged our tours and the transportation for us which made it possible for me to really relax. Anytime I messaged the reception, we received an immediate response and every need met. While it rained, there are umbrellas for your convenience all over the property and watching the rain from here is beautiful. The onsite hiking trails are perfect for getting outside, experience the local flora and fauna, with tons of birds! The views are the best. Our driver who picked us up for our next location who was from Costa Rica, said they were the best he has seen!