Portola Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Monterey

Portola Hotel & Spa

Two Portola Plaza, Monterey, California, 93940, United States
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hotel overview picture
Highlights
Ideal location
Sparkling clean
Lots to do
Delicious breakfast
Pets welcome
Amenities
Outdoor swimming pool
Diving
Snorkeling
Surfing
Hiking
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.
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9.0/10
Great
Good location 👍
All 40 reviews
Surroundings
Airport: Monterey Regional Airport
(6.3 km)
Airport: Watsonville Municipal Airport
(46.3 km)
Landmarks: Hotel Pacific
(130m)
Landmarks: Old Fisherman's Wharf
(260m)
Landmarks: Chris' Fishing and Whale Watching
(360m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room, 1 King Bed, Accessible, Harbor View (Partial)
8

Room, 1 King Bed, Accessible, Harbor View (Partial)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Room, 2 Queen Beds, Accessible (Portola)
6

Room, 2 Queen Beds, Accessible (Portola)

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Partial Harbor View King Room
7

Partial Harbor View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Partial Harbor View Two Queen Room
9

Partial Harbor View Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Harbour View Room With Two Queen Beds

Harbour View Room With Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Room, 1 King Bed, Accessible (Portola)
2

Room, 1 King Bed, Accessible (Portola)

1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
Check Availability
Portola Two Double Room
6

Portola Two Double Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Courtyard King Room
7

Courtyard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Accessible King Room-Courtyard
8

Accessible King Room-Courtyard

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
Check Availability
Portola King Room
8

Portola King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Standard Room

Standard Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Courtyard Two Double Room
7

Courtyard Two Double Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Bedding: Blanket or quilt
Braille signs
Room Details
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Guest Reviews

9.0/10
Great
40 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities8.8
  • Location9.2
  • Service8.7
Average for similar properties in Monterey
Most Mentioned
AI Summary
Centrally located near wharf and Cannery Row, offering good facilities like outdoor pool, in-house lounge, and restaurant. Excellent service and high cleanliness standards. Spacious and comfortable rooms.
J‍I‍A‍P‍I‍N‍G
June 18, 2024
Monterey is a chill seaside city, we spent a very good time in Monterey. Hotel has good location, 2 mins walk to seaside, lots of cafe, bar and restaurants. Highly recommended.
B‍a‍r‍b‍a‍r‍a
June 18, 2023
Front desk generally unfriendly. Did not provide info for Wi-Fi nor any information about the hotel. Their name is Hotel and Spa but, there is NO Spa!! The spa is across the street and NOT part of the hotel 🤨 Be careful as you are charged extra for everything. Coff in room comes with dry, powdered creamers😝and is gross.
T‍h‍i‍t‍a‍r‍e‍e
August 2, 2024
Good location 👍
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2023
Check-in went smooth; top notch room & views of the harbor and bay. This is the safest hotel near the Monterey sea. In house lounge and restaurant. Gorgeous room with huge shower, balcony and comfy bed. Worth every penny. Valet, parking and nice cleaning staff too. Prime location; it was very busy with a conference happening but still great!!
J‍i‍a‍c‍h‍e‍n
December 29, 2022
Great.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
I don't know where all the good reviews come from; this is a very dated hotel. The lobby is brightly decorated, but the exterior is all superficial, like a donkey dung ball. The furnishings inside are appalling; is this from the last century? There are curly hairs on the bed, I wonder which country's guest left them. There's also snot stains on another bed—disgusting. The shower and faucet in the bathroom are terrible; you wouldn't find such a bad experience in a domestic hotel. The value for money is extremely poor, at 2200+ per night, even Anaya is better. The old-fashioned air conditioner is incredibly noisy and keeps starting up, which is terrifying. I had to unplug the power cord at night to avoid adjusting the temperature. It's so old and worn. It would be nice if it were a little cleaner, but it's still dirty. It's a real bummer.
Original TextTranslation provided by Google
Y‍a‍n‍g‍g‍u‍a‍n‍g
May 3, 2025
The hotel is in a great location, right next to Fisherman's Wharf. The rooms are clean and comfortable. It is a good choice to drive along Highway 1 or come to San Francisco for vacation.
Original TextTranslation provided by Google
S‍w‍e‍e‍p‍i‍n‍g
June 18, 2025
The room was clean and tidy, with seascape paintings on the wall. Breakfast was ordered, not buffet style. The lobby was nicely decorated. It was very close to Monterey Fisherman's Wharf, with many restaurants and tourists.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$31.36 (approx. AU$46.99) Daily. Reservation not possible
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Renovated: 2020
  • Number of Rooms: 345
Phone:+1-831-6494511
With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Portola Hotel & Spa?

The cancellation policy for Portola Hotel & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Portola Hotel & Spa?

Standard check-in time at Portola Hotel & Spa is 16:00 and check-out time is 12:00.

Can I bring my pet inside the Portola Hotel & Spa?

Pets are allowed on request at Portola Hotel & Spa. Charges may be applicable.

How far is the Portola Hotel & Spa from the closest airport?

The closest airport is Monterey Regional Airport, and it is about 12 mins from hotel by car (6.3 km).

About This Property

Nearest AirportMonterey Regional Airport
Distance to Airport6.25KM
Average Price FromAUD675
Hotel Star Rating4