Suite1212 - Pirrelli

Fantastic location for visiting Monopoli. I visited for business, but was also able to walk the harbour and oldtown easily from the hotel. Sara was very helpful the facilities at the hotel are excellent.

This is a hard review to write. Some is excellent but other very poor. Start with good. Sara is great at solving problems and apologising. Location is excellent. This place is no use if you have mobility problems. Steep stairs and stair lighting is on a timer. It rained heavily one day and the staff had to override the system to light the very dark stairwell. Breakfast is served in the open, however when it rained we had to take food down the stairs to our room. No table and chairs in our room so very unsatisfactory. The excuse was we don't get rain very often. The breakfast is very poor and showed no variation. They ran out of yoghurt, cheese was rubbery and the cakes were presented every day until they ran out (not fresh). However the worse thing was the room. Caprera. There are steep stairs to the shower, which are a health and safety risk. There is no privacy in the shower. No sitting facilities. Compared to a similar price room Garibaldi it is a rip off. Friends in the rooms with the jacuzzi couldn't use them as there were no filling instructions. The bedsheet was stained. See photos.