Hotel Liberty Resort

This is a case of you pay for what you get, but for the same price, we stayed in much nicer hotels and guest houses in Tunisia throughout our trip. The positives; the hotel is affordable and in a decent location, within walking distance of the beach, the pool is also great and the food was good. The downsides; The hotel is very outdated and aged, the bedding cushions, bed spreads, napkins and table cloths were all stained and worn (the cotton bed sheets were fine however). Some of our bathroom towels were not washed and cleaned at all, our hand towel still had the previous guests make up wiped on it. The aircon in our room didn't work, so we had to sleep with the balcony sliding doors open, which made for a nosey nights sleep. The reception staff and some of the other staff were professional and friendly, but in the main, the waiters and kitchen staff treated you like they were doing you a favour, some didn't even bother to help when asked - like for a menu or a drink for example. Some of the attitudes I saw towards other guests, was very poor. When we paid for our dinner, our 35 Tunisian Denar meal, suddenly became 45, clearly the rest was going to be pocketed so we refused to pay the extra fee that came out of no where. To be brutally honest, that was the worst customer service we had experienced in a hotel to date. Overall the guests at the hotel we fine but there were some very drunk guests, literally falling over and stumbling everywhere, with one girl was so drunk, she didn't even realize her boob was hanging out of her bikini. We were so happy to get out of there when we checked out.. The worst hotel we had stayed in in Tunisia.

Lovely hotel. Friendly and helpful staff. Good animation team with lots of activities available. Good selection of food. There was a couple of issues with the bedroom nothing major but reception were advised and didn’t fix it. It would be nice to have had a guide in the rooms to tell you when activities are and what timings for breakfast, mini disco etc. It would also be nice to have hard plastic cups rather than cheap plastic ones that break easily, but overall a good stay.

People is very good and helpfuly with me and my family. The mascots is very good in here and dancing very well. One think is bad is the beer. It is not strong anymore