Name: Mobile Marriott
Address: 3101 Airport Blvd, Mobile, Alabama, 36606, 3101 Airport Blvd, Overseas, United States
Rating: 4

Marriott

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Restaurant

24-hour front desk

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Golf course

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Non-smoking room

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a large banquet hall filled with round tables and chairs , ready for a formal event at Mobile Marriott

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Stayed 6/29-6/30. The hotel looks like an 80s building. The staff at the front desk on check in were nice enough, athough it appeared I interrupted one of their naps.  No upgrades for elites at this property, despite a very very low occupancy - at least not for this ”titanium for life” member - perhaps you will do better.   I was provided with a coupon for ”breakfast” and a $10 food and beverage credit.  My room was adequate. Toilet barely flushed; standing water in tub. tiles falling off the wall. The bar of soap looked like the little sliver you have at the very end of a bar of soap, usually about 3 days after you should have replaced it. This property was so stingy with the soap that you only get one of those little slivers to share between the sink and the shower.  Room needed a good dehumidifier as the A/C just didn't do it.  So, after a long day driving from Houston to Mobile, went to bed early. Got up looking forward to breakfast. This hotel still has the lounge closed, but they have a nice area set aside in the restaurant. The ”free breakfast” consists of previously-frozen pastries, some fruit, and free coffee. That's it.   So, glad I saved my $10 coupon. I tried explaining that I wanted to order off the menu. The waitstaff provided a menu. The breakfast menu us incredibly limited, especially for a ”full-service” Marriott. They had one interesting thing on there: an omelette with shrimp and crawfish. Great! I ordered that and a side of bacon. Tried to use my $10 food and beverage coupon, and was told, I can't, It is only for use in the restaurant. Apparently elite members sitting here are not considered part of the restaurant can do not expect to use your $10 F&B credit for breakfast. You simply can't. Not sure why, but had to pay full price. Will dispute on credit card.   So, was going to stay another night, but checked out and went to another hotel.   This one is very bad, no idea how they have 4 stars. Very very disappointing management, disappointing stay in general, and disappointing room.   Keep looking for other properties - this is not a nice one at all.

This hotel is very worth the stay!!!! Excellent customer service!!! The front desk was phenomenal, and I will most definitely be staying there again during Spring Break with my family. I also forgot the food is delicious!!

Very close to the expressway, it is very convenient to drive by yourself, there is a supermarket shopping mall nearby, the price is very cheap, driving to the Alabama Battleship Park is not far, in short, cost-effective

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Discover 69 Mobile Marriott reviews, rated 4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Mobile Marriott Reviews: 69 Verified Reviews Latest 2024 | Trip.com

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