NH Collection Porta Nuova

NH Collection Porta Nuova Reviews

NH Collection Porta Nuova

Via Melchiorre Gioia 6, Milan, Lombardy, 20124, ItalyView Hotel Details
NH Collection Porta Nuova
NH Collection Porta NuovaNH Collection Porta NuovaNH Collection Porta Nuova
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NH Collection Porta Nuova Guest Reviews

4.6/5
Great
68 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(16)
Awesome rooms(18)
Awesome stay(16)
Friendly staff(12)
Convenient location(12)
Large rooms(11)
Clean and tidy(9)
Delicious breakfast(7)
Negative reviews(2)
Chin Meng
Superior Double Room XL
Stayed in Mar 2024
Couples
22 review
4.0/5
Very Good
Posted on May 10, 2024
The walls are a bit on the thin side as I can hear the guest staying above me. Otherwise, the hotel is good.
Response from Property: Dear Guest, Thank you for your feedback. We are very sorry to read that we have failed to meet your expectations during your stay in our hotel. Please accept our apologies for the inconvenience occurred. Your review is very important to improve our services. Kind regards, Nh Collection Porta Nuova Team
Fldro
Family Room
Stayed in Jun 2023
Family
11 review
3.7/5
Posted on Oct 21, 2023
Nice hotel . Although some staff not so friendly. Gym is very small . Breakfast was perfect, cannot ask for better
Response from Property: Dear Guest,Thank you sharing your experience. We love you enjoyed the breakfast with us!Looking forward to welcoming you soon!JacopoGuest Relations
Guest User
Superior Double Room XL
Stayed in Aug 2023
Family
44 review
2.5/5
Posted on Oct 3, 2023
Commodities such as gym are insufficient and service is very disappointing
Response from Property: Dear _TSFRdijq45l****,Thank you for sharing your expereince with us.Sorry if you did not find our service suitable for you.We are always up to help. For gym we have all the chance to provide you several solutions around.Looking forward to welcome you again in the future.KR,JacopoGuest Relations Manager
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Had a great stay
Response from Property: Dear Guest, Thank you for your feedback. We hope to welcome you again soon in our property. Kind regards, Nh Collection Porta Nuova
Guest User
Premium Double Room
Stayed in Apr 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jun 22, 2024
not bad
Response from Property: Dear Guest, Thank you for staying at the Nh Collection Porta Nuova and sharing your feedback. Best regards. Nh Collection Porta Nuova Team
Guest User
Superior Double Room XL
Stayed in Aug 2022
Travel with friends
6 review
4.5/5
Great
Posted on Sep 17, 2022
Good hotel
키리키라
Superior Double Room
Stayed in Jan 2025
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room was really spacious and nice. I had a comfortable stay. It was nice. The breakfast was also good. It's close to Bamtree, so it's good for taking a walk.
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Superior Double Room
Stayed in Dec 2024
Couples
8 review
4.2/5
Very Good
Posted on Feb 4, 2025
The rooms are spacious and big. It is located a little bit away from the city center, so it is quiet and there are a lot of rooms.
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Guest User
Superior Double Room XL
Stayed in Oct 2024
Family
17 review
4.2/5
Very Good
Posted on Nov 3, 2024
Stayed for 2 days. Not far from the train station and the cathedral, suitable for citywalk, and the surrounding area is quite safe. I originally booked a twin room when I checked in. I don't know why the front desk wanted to give me a king-size bed room and wanted to charge for a sofa bed. Later, they insisted that I booked a twin room before giving it to me.
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Response from Property: Dear Guest, Thank you for taking the time to leave your feedback following your recent stay at Nh Collection Porta Nuova. We are delighted to see that you enjoyed your stay and that we were able to provide you with everything you expected from a stay with us. We hope to welcome you again very soon. Kind Regards. Nh Collection Porta Nuova Team
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The environment is very good, no problem, I can stay here again next time. It was a very good travel experience, very happy. . . . . . . . . . . . . . . . . . . . . .
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Green Hao
Superior Double Room XL
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Facilities: European and American style, suitable for business trips Hygiene: clean and tidy, cleaned in time Environment: close to the park for running, suitable for early morning exercise Service: simple communication, good service Breakfast is very good, will continue to choose next time
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Guest User
Superior Double Room XL
Stayed in Jun 2024
Travel with friends
8 review
4.8/5
Amazing
Posted on Aug 6, 2024
Facilities: The room is large, the window is slightly small, there is a small cloakroom, the bathroom is large, the shower head has a strong water pressure, and it is very comfortable. The hotel has shampoo, shower gel, conditioner, shower cap, slippers, which are very good. There is a refrigerator in the room. Hygiene: The hygiene is OK Environment: The environment around the hotel is very good, very clean and safe, with convenient transportation and convenient dining. Service: We stayed in this hotel twice during this trip. The first time we didn't prepare towels and slippers, but the second time we prepared them. The front desk was very enthusiastic.
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Response from Property: Dear guests, Thank you so much for your very positive comments following your stay at our property. We are very touched by your compliments and look forward to welcoming you back in the future. Sincerely. Nh Collection Porta Nuova Team
Guest User
Premium Double Room
Stayed in Jun 2024
Family
10 review
3.5/5
Posted on Jul 14, 2024
On the first day of bathing, I found that there was no shower gel, so I asked for it before continuing. Second, the water glasses and wine glasses were not replaced for three days.
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Response from Property: Dear Guest,thank you for your visit and thank you for sharing your feedback.We would like to apologize for the inconvenience that took place during your stay. We shared your feedback with our collaborators in order to improve the quality of delivered service. We will be more than happy to have you with us soon again so please do not hesitate to contact us directly for further assistance.With our best regardsNH Collection Porta Nuova Team
Guest User
Superior Double Room XL
Stayed in Dec 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Very good! Friendly service, rich food, large space, and comfortable bed
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Guest User
Superior Double Room XL
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The space is large, the environment is beautiful, and the breakfast is great! Upscale, good location, easy to go everywhere. 10 minutes away from the subway station, a good choice!
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Response from Property: Dear Gueast, Thank you very much for you positive feedback regarding your stay with us. We hope to welcome you again the future! Kind regards, Nh Collection Porta Nuova Team