Red Ribbon

I didn’t expect too much from the hotel because the outside looks old and it is also a small scale hotel. However, the room looks even better than the photo on the web, and it is very comfortable as well. They also clean the room every day. I will definitely come back again if I visit Milan.

BEWARE! 1. Check in: we were not informed well in advance that there was no access to the property until 3pm. I had come from outside with luggage. This meant that I had to be on the road waiting in the heat for almost 1.5 hours. 2. Poor service: on multiple days, the towels weren’t changed. The same one towel had to be used. 3. Poor communication: there was no way to reach out to the staff. I had to be outside for business during day time. At night, there was no staff and therefore no way to communicate my concerns. Plus, when I called through WhatsApp (their mode of communication) and sent messages, no one picked up or replied ever. 4. Bathroom: the shower area was horrible. Water clogs up and led to very bad shower experience. This is basic hygiene issue. 5. No internet: despite advertising WiFi, there was no internet connection on multiple days. I had very IMPORTANT task that needed to be done which didn’t happen. When I mentioned this to the staff downstairs, they first denied that there was any internet issue. Then they agreed but said that they couldn’t fix it over the weekend.

Very friendly staff. Clear instructions for check in and check out. Nice and clean rooms. We would definitely recommend!