Ibis Milano Centro - Photo Gallery

Response from Property: Dear Tsuting,Thank you for your feedback regarding your recent stay. We appreciate your comments about our convenient location, and we are sorry to hear about the air conditioning issue. Your insights are invaluable to us.Best regards,Oliviero - Guest Relations

Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location and comfortable beds. We're glad to hear that these aspects of your stay met your expectations.However, we are truly sorry to hear that some aspects of your experience did not meet the standard you should expect from us. We will investigate this matter to ensure a more comfortable environment for our future guests.Regarding the cleaning of your room, we sincerely apologize for the mishandling of your belongings, especially the face oil, and we completely understand your concerns. Rest assured, we have addressed this with our housekeeping team to ensure such incidents do not occur in the future.We value your feedback and are committed to improving our service to meet the highest standards. We hope you will give us another opportunity to provide you with a better experience on your next visit.Best regards,Oliviero - Guest Relations

Response from Property: Dear Manu,Thank you for taking the time to share your feedback with us. First and foremost, please accept our sincerest apologies for the issues you encountered during your stay. Providing a clean and comfortable environment is one of our highest priorities, and we deeply regret falling short of your expectations.We are glad to hear that your check-in experience was pleasant and that our front desk staff made you feel welcome. However, we are truly sorry to learn about the cleanliness issues in your room. The situation you described is far from the standards we strive to maintain, and it is unacceptable.We have shared your feedback with our housekeeping team to ensure that such lapses do not happen again. Immediate steps are being taken to improve our cleaning protocols and supervision to ensure a thorough and consistent standard for all rooms.Your honest feedback is invaluable to us, and we deeply regret that we let you down on this occasion. We hope you’ll consider giving us another chance to provide the level of service and care that you deserve. Please don’t hesitate to contact us directly if you decide to return, as we would be honoured to ensure your next visit is nothing short of exceptional.Warm regards,Oliviero - Guest Relations

Response from Property: 尊敬的客人，感謝您的正面評價！我們很高興您在我們的酒店享受到了舒適和乾淨的住宿體驗。關於餐飲距離的問題，我們會不斷努力提升客戶的滿意度。期待您再次光臨！Oliviero - 客戶關係部

Response from Property: 尊敬的客人，感謝您對我們酒店大堂和餐廳的讚美，我們很高興您享受了便利的交通和優質的服務。對於您提到的房間大小，我們理解這可能沒有達到您的期望，所有房間的尺寸和詳細訊息在預訂前均可在我們的網站上查看。此致，Oliviero - 客户關係

Response from Property: Dear Guest, thank you for having taken the time to review our hotel! We are ecstatic that you enjoyed your time with us and hope to welcome you back soon! Best regrads, Olivier - Guest Relations

Response from Property: Dear Guest,thank you for having taken the time to review our hotel! We are ecstatic that you enjoyed your time with us and hope to welcome you back soon!Best regrads,Olivier - Guest Relations

Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations