To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(94)
Positive reviews(87)
Reviews with photos/video(15)
Close to airport(20)
Convenient location(20)
Awesome stay(16)
Easy to get around(16)
Friendly owner(14)
Offers pick-up/drop-offs(11)
Classy environment(6)
Negative reviews(7)
Guest User
Two Queen Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 26, 2024
Great location, great amenities, but this time the hot tub was broken but otherwise great!
Amaraa
Mobility Accessible Two Queen Room with Tub
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 22, 2025
The hotel was ok but the room was an average. There was not a very nice view as we expected from its name.
YU
Two Queen Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on Jun 22, 2024
Good location as it close to Miami airport, however during rain season it can be flooded. Good gym facility.
Fariborz
Two Queen Room
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very convenient location for the airport, staff were very friendly and helpful. Thank you Hilton!
K.Shelton
Two Queen Room
Stayed in Jul 2024
Family
6 review
4.2/5
Very Good
Posted on Aug 14, 2024
Hotel lobby and pool area are nice and well equipped. Hotel rooms are a little dated, but clean. The $8 for a bottle of water so you can brew a half of cup of coffee in the room seems excessive.
Rad87
Two Queen Lagoon View Room
Stayed in Feb 2024
Solo travelers
1 review
2.5/5
Posted on Mar 24, 2024
Needed help with luggage when arrived but no help was offered.
Booked a pool view room and was given a room that didn’t see the pool at all.
No house keeping and when asked was told by receptionist it only starts on the third day of my stay so technically on the day of my check out. I found that very strange.
public transport is 30 minutes walking from hotel to get to and from closest point of public transport available.
The noise from airplane’s engines is continuous and it’s too much day and night.
Can easily hear people in rooms next to mine as if they’re
in the same room as me.
Guest User
Two Queen Lagoon View Room
Stayed in Nov 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Dec 8, 2024
Hotel is fine but room is cool
Guest User
Two Queen Room
Stayed in Jan 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Great locations and fabulous hotel. Shuttle from airport was quick and convenient.
Guest User
Hearing Accessible Two Queen Room
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 25, 2023
We were only there for a quick night (flew in late and left early) but it was perfectly fine. Close to the airport, very quiet.
Faraad Javed
Two Queen Room
Stayed in Nov 2023
Family
14 review
1.7/5
Posted on Dec 12, 2023
Without exaggeration, this is the worst hotel I have ever stayed! Even though its close to the airport, the shuttle service only takes you to arrivals and not departure, imagine taking suitacses across roads and elevators to find check in! Plus the driver was rude saying that we can’t expect free service and get dropped to spot! Even on check in day the bellman demanded tip and practically slammed the door as I had no local currency. All this was reported to management but I guess nothing will be done. Overall I will never ever stay here again and they have embarrassed the Hilton brand!
Guest User
Junior King Suite
Stayed in Oct 2023
Travel with friends
1 review
3.5/5
Posted on Nov 11, 2023
For a junior King suite, we were disappointed. No mini fridge, no actual glassware or crockery (just paper cups), no bottles of water, no robes and no slippers. The bathroom had shampoo and conditioner but no shower gel; the mini soap bar was beside the sink, a discovery made after one was already in the shower.
The gym was clean with the usual amenities (including towels and fruit).
The breakfast was quite good (meaning from the menu as the buffet breakfast looked like the usual rudimentary fare). The restaurant had no placemats nor was there a saucer to place used coffee/teaspoons (coffee and tea were served in mugs, which is fine but bring a saucer!).
The porter the following morning was very apologetic (sadly I can no longer recall his name, begins with an S) and only because of him, we thought maybe, just maybe, we could give a Hilton hotel another chance.
Mitch Han
Mobility Accessible Two Queen Room with Shower
Stayed in Sep 2023
Business travelers
33 review
4.7/5
Amazing
Posted on Oct 31, 2023
Good,conveniently for tranfer in Miami,only ten minutes by shuttle,especially the shuttle bus driver really so nice guy,can take the shuttle at the bus zone directly
Guest User
Two Queen with Balcony
Stayed in Oct 2023
Couples
13 review
5.0/5
Outstanding
Posted on Nov 16, 2023
It was a very nice  Hotel very close to the airport and the stuff were very friendly.
ralph patrick
King Lagoon View Room
Stayed in Mar 2024
Couples
4 review
4.0/5
Very Good
Posted on May 9, 2024
Gorgeous place however only spent one night there
Warithdhorn
Two Queen Room
Stayed in Feb 2023
Family
4 review
4.7/5
Amazing
Posted on May 2, 2023
Love it , overall experience here was great so far. I always enjoyed staying at the Hilton . This property located very close to the airport which also provides the shuttle service to the airport. The facility was also great. Staff was very friendly and sincere.