Laqua by the Sea

Let me start by saying that the staff were fabulous. They were so helpful and this was truly appreciated. Everything else was sadly a disappointment on all levels. We expected an amazing experience having seen the website and given the cost of the stay expected a premium experience. This wasn’t the case: the rooms are just ok, shabby in places with poor cheap blinds; the showers open to the room via the glass and there is little to no privacy. We had to ask at least twice for the water and the toiletries to be replaced after cleaning. There is no communal space for sitting or eating at all and breakfast served in your room. Curtains give privacy from your neighbours but the noise from both the other guests and those around the hotel was awful. We had to ask some neighbours on one evening to be quiet at 12.30am. Additionally, the curtains effectively create a restricted view and the infinity pool you see on the website is not a true reflection of what is available at all. You feel boxed in. The spa is nice but only available to you 1 hour per day. This is allocated by the hotel and given 1 was at midday and 2 others at 7pm we simply could not use them. As there’s nowhere to relax by a pool at the hotel or sit other than in your room you have to be out during the day. 7pm we would have been having dinner. There were no alternatives to these times so we only used the spa once. Meta is not walkable to sorrento and it’s a bus or a train ride. The area of Meta is a residential suburb with not so much to do. Overall his was an expensive mistake and we would not stay here again/ we would reconfirm less expensive places in better locations who deliver what they suggest they offer.

This boutique hotel is superb! Tucked away in Meta de Sorrento offering outstanding service. Our room with infinity spa offered ocean views and room service allowed for maximising our time enjoying the sunsets. Luigi, Roberta and the team were attentive without being intrusive and went over and above to meet our needs. The Wellness Centre was an unexpected luxury and was the perfect way to unwind after visits to Pompeii, Amalfi and Capri.