TreeHouse Boutique Hotel - Adults Only

You couldn’t ask for a better home base in Merida. The hotel is perfectly situated off a quiet street near the Paseo Montejo and an easy 15 min walking distance to the Plaza Grande. The rooms are gorgeous, atmosphere is peaceful, and Sunita and Patrick (the owners) go above and beyond to make everything just right. I can’t recommend the Treehouse highly enough.

Dissapointing stay I'm afraid our stay at the Treehouse boutique hotel was a big disappointment and a totally different experience to those who left glowing reviews. After a long drive, we were so looking forward to a refreshing swim in the pool, however, upon arrival it was quite dirty, covered with leaves and not at all inviting, and stayed like this during our two night stay. Our shared balcony on the second floor (first floor in english) just outside room 12, had a table but oddly no chairs to sit at. When I made the booking it offered a free breakfast, but when I mentioned this we were told it wasn't. On our second day they agreed that breakfast was included, but this was too late as we'd already bought our breakfast items for an early trip the next day. The only plus for us was that the bed was comfy, however the pillows were synthetic hollow fibre and not very comfortable, there were also no cushions or bolsters for comfort in the room either, just a very hard foam chair. This is not a top tier luxury hotel as advertised, and at their price point we were expecting something far superior. There was no apology from management or anything to compensate for their mistake, just young Eric trying his best to apologose for the situation. On our last morning at 05:30 am we were woken by shouting noises outside over a loudspeaker system. So the advertised "soundproofed room" was false. We had a real feeling of being unwelcomed here, and upon checkout there was no apology, not even a smile.

What a hidden GEM. The location is so perfect. There are restaurants all over the place. Have never stayed at such a comfortable friendly place. The staff is outstanding and so very helpful. The rooms are very clean and the beds and linens are so comfortable, slept like a baby. Quiet and serene is a perfect description. The interior decor is absolutely beautiful and the courtyards are wonderful. We were only there for 5 nights and wish it could have been a lot longer. Starting out, you are greeted at the door, enter into a very nice reception area, signed in and you receive any and all information you might request. You then walk into a sitting room with tables for four and large comfortable chairs (we found it the perfect place after dinner for a relaxing cold cerveza) with a beautiful view of the courtyard. The rooms are extremely nice, very clean, well decorated and appointed. You get free Wi-fi and wonderful peace and quiet. It is an adults only hotel. Eating establishments are a challenge as there are only 104 restaurants within .3 of a mile of the Treehouse Boutique Hotel. To top that off, just a couple of doors down the street there is a wonderful Bakery & Cafe (Same owners as the Hotel) . I definitely think anyone will enjoy their stay at this hotel. I know we certainly did and we have every intention of going back. We found that not only the staff, but the local people were so nice, polite and amongst the friendliest that we have experienced in our many travels.