Hacienda Santa Cruz Merida
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Merida
Hacienda Santa Cruz Merida
C. 86 S/N, Santa Cruz, Merida, Yucatan, 97315, Mexico
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Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.Show More
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Amenities
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Private parkingFree
24-hour front desk
Luggage storage
All Amenities
Property Description
Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
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3.9/5
GoodCleanliness4.0
Amenities3.9
Location3.9
Service3.9
All 35 Reviews
Surroundings
Airport: Lic. Manuel Crescencio Rejón International Airport
(10.9 km)
Landmarks: Casa del alfarero CIA
(1.6 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Presidential King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Superior King Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Deluxe Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Deluxe Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Junior Suite
Bedroom 1:1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Quadruple Room
2 Single bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Superior Room With Multiple Beds
1 Queen bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
3.9/5
Good
35 reviews
Verified Reviews- Cleanliness4
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Merida
AI Summary
The facilities include a restaurant with tasty meals, beautiful grounds with a spa, walking/biking paths, heated pools, and a man-made cenote. The staff is friendly, accommodating, and provides excellent service.
Simon11
December 29, 2024
Wonderful hacienda and room. Bathtub amazing.
Pool is ok.
Cenote is small and not beautiful.
Awful breakfast, awful service at breakfast, cheap coffee, small assiette of fruits, one orange juice for two, no refill. Ridiculous and petty for the price.
Carlos
October 14, 2024
We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best.
Overall, a very bad experience for a first class hotel.
Cristina
February 20, 2023
Bonito y con buenas amenidades, pudo ser mejor
La hacienda es muy bonita y tiene preciosos jardines, 2 piscinas, cenote artificial y bicis para recorrer el lugar. Fuimos para celebrar nuestro aniversario. En ningún momento nos preguntaron si íbamos por algo especial. Hubiera sido lindo que lo preguntaran y tuvieran algún detalle con nosotros. En cuando a la habitación, nos dieron cama matrimonial y habíamos reservado habitación con cama queen size. El piso de la regadera estaba muy resbaloso, no era antiderrapante. En el desayuno nos hicieron cargos adicionales al llegar la cuenta pero lo dijimos y lo corrigieron. Tuvimos la mala suerte de que hubiera boda en la hacienda por lo que dormimos bastante mal hasta que terminó la música. El desayuno estuvo rico.
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PEDRO
April 5, 2022
Buena, pero cara opción.
muy caro para lo que ofrece y el servicio deja mucho que desear.
El lugar es amplio y muy bien conservado pero los costos varían demasiado si los contratas en app o directo con ellos, todos los inconvenientes que tuvimos no los pudieron sulicionar y siempre señalaban que era otra área la encargada y ellos no podían hacer nada.
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ITZIAR
August 21, 2024
Excelentes instalaciones, servicio excelente, una maravilla !
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Carolina
July 23, 2024
Excelente habitaciones y restaurante
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Guest User
October 4, 2024
La hacienda es un lugar encantador y sorprendente por su espacio. el servicio muy agradable, los exteriores, con el cenote en perfecto estado de mantenimiento, la habitación muy acogedora, la cama pequeña eso si preferiria que hubiera sido algo mayor.
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Octavio De La Torre
July 5, 2024
Cerró restaurantes y todo servicio por la posible llegada del huracán Berly, retiro personal de limpieza y nos dejó a la buena de Dios. No pudimos tomar ni un café.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Hiking
Sauna
Spa
Additional charge
Massage room
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
French
Spanish
Food & Drink
Bar
Room service
Public Areas
Smoking area
Garden
Health & Wellness
Massage room
Sauna
Spa
Additional charge
Hiking
Beauty and makeup
Body care
Public baths
Activities
Eco tours
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 18
Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.