Hotel Los Aluxes
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1 night
1 room, 2 adults, 0 children
All properties in Merida

Hotel Los Aluxes

C. 60 444-x 49, Parque Santa Lucia, Centro, Merida, Yucatan, 97000, Mexico
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hotel overview picture
Highlights
Varied breakfast
Pets welcome
Free parking
Lots to do
Amenities
Outdoor swimming pool
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
All amenities
Property Description
Hotel Los Aluxes is centrally located in Mérida, a 4-minute walk from Paseo de Montejo and 12 minutes by foot from Mérida Cathedral. This family-friendly hotel is 0.6 mi (1 km) from Plaza Grande and 1.1 mi (1.7 km) from U.S. Consulate Merida.
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7.5/10
Cleanliness7.5
Amenities7.5
Location7.5
Service7.5
All 103 reviews
Surroundings
Airport: Merida International Airport
(8.7 km)
Landmarks: "Remate del paseo de Montejo". Park
(200m)
Landmarks: Santa Ana Park
(220m)
Landmarks: Montejo 495
(350m)
Landmarks: Centro Cultural Punto MID
(360m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite
22

Junior Suite

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Executive Suite
15

Executive Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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Standard Room
15

Standard Room

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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Family Suite
17

Family Suite

2 Double bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
Check Availability

Guest Reviews

7.5/10
103 reviews
Verified Reviews
  • Cleanliness7.5
  • Amenities7.5
  • Location7.5
  • Service7.5
Average for similar properties in Merida
Most Mentioned
AI Summary
Located conveniently near the city center and major roads, the accommodation provides spacious, clean rooms with comfortable beds. Guests appreciate the excellent service and friendly staff, offering a pleasant experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2025
Me gustó mucho el hotel
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m‍a‍r‍i‍a‍ ‍N‍a‍l‍l‍e‍l‍i
October 26, 2024
Un lugar divino, me gusto la ubicación e instalaciones
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
During check-in, they just handover 2 water bottles and 4 coffee pods and a coffee kit right over the counter which is a courtesy from hotel. Basic courtesy is that these should have been placed in the room beforehand. Foul smell in the room. I had to go & tell reception, they then sent someone to apply room freshner. The hotel room is just shabby, no great cleanliness, mosquitoes around. Took a Junior Suite, but it has no telephone in the room to communicate with hotel desk. I had to go multiple times at reception for any requests I had. When I said, there is no phone, they said they are in process of changing. No glasses in the room, no TV remote either. Took the glasses & remote from reception. TV remote given was not working. They don't even give you a digital locker/safe to put your things. Bathroom fittings/accessories were missing. Most of the reception staff is not cordial, they hardly smile and have no politeness towards the guests. On Day2 evening, the passage where my my room was located had a horrible, foul smell like defecation as if some leakage had happened since 6 PM in the evening. Hotel staff was totally unaware of this, until I told them at 10 PM. Only after i told them, they checked and addressed it. Just waste of money for a Junior suite. Staying in this hotel is a pure waste of money. There are much better hotels in Merida Centro, this hotel is a strict NO-NO. My worst hospitality experience in Mexico in over a decade.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
Pésimo servicio no recomiendo el hotel tiene instalaciones viejas, el servicio es malo el desayuno americano también. Las almohadas parecen una piedra! Hay mucho ruido alrededor El último día nos hicieron desayunar en el lóby porque rentaron el salón de desayunos un
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Excelente servicio, buena ubicación muy cerca del centro, buena atención, limpieza, el Chek in antes de la hora, el desayuno muy bien, sin limitación, te puedes servir varias veces; el resguardo del equipaje sin problema, el único detalle es la ventilación, no hay ventanas abiertas donde pueda circular el aire.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2025
EL hotel esta totalmente falto de mantenimiento, las llaves de los baños, los canceles de la regadera, los muebles, todo esta muy viejo. El restaurante pone musica a todo volumen para desayunar, haciendo esto una experiencia muy molesta. El servicio es bueno y la limpieza tambien es buena. La localizacion es inmejorable, cerca del centro. Requiere urgentemente mantenimiento completo.
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Y‍a‍r‍e‍l‍y‍ ‍Q‍u‍e‍r‍e‍n‍ ‍M‍a‍r‍t‍í‍n‍e‍z
April 29, 2025
Desayuno algo sencillo
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J‍o‍s‍e‍ ‍R‍o‍d‍r‍i‍g‍o
April 26, 2025
Excelente ubicación en Mérida Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
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Services & Amenities

Outdoor swimming pool
Bar
Restaurant
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Front Desk Services
Languages Spoken
Food & Drink
Activities
Public Areas
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 08:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
MXN$225 (approx. PHP 692.93) per person
Adult
Buffet:MXN$315 (approx. PHP 970.10) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1982
  • Renovated: 2020
  • Number of Rooms: 155
Hotel Los Aluxes is centrally located in Mérida, a 4-minute walk from Paseo de Montejo and 12 minutes by foot from Mérida Cathedral. This family-friendly hotel is 0.6 mi (1 km) from Plaza Grande and 1.1 mi (1.7 km) from U.S. Consulate Merida.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and bike parking.

Enjoy Mexican cuisine at Aluxes, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Hotel Los Aluxes?

The cancellation policy for Hotel Los Aluxes varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Los Aluxes?

Standard check-in time at Hotel Los Aluxes is 15:00-23:30 and check-out time is 12:00.

Can I bring my pet inside the Hotel Los Aluxes?

Pets are allowed on request at Hotel Los Aluxes. Charges may be applicable.

How far is the Hotel Los Aluxes from the closest airport?

The closest airport is Merida International Airport, and it is about 22 mins from hotel by car (8.7 km).

About This Property

Nearest AirportMerida International Airport
Distance to Airport8.72KM
Average Price FromPHP4267
Hotel Star Rating3