Casa del Balam Merida
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1 night
1 room, 2 adults, 0 children
All properties in Merida
Casa del Balam Merida
C. 60 No. 488, Parque Santa Lucia, Centro, Merida, Yucatan, 97000, Mexico
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Amenities
Sunbathing area
Outdoor swimming pool
Spa
Massage room
Public parking
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
With a stay at Casa del Balam Merida, you'll be centrally located in Mérida, just a 4-minute walk from Mérida Cathedral and 10 minutes by foot from Paseo de Montejo. This spa hotel is 1.3 mi (2.2 km) from U.S. Consulate Merida and 1.6 mi (2.6 km) from Yucatan International Convention Center.
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7.8/10
Cleanliness7.8
Amenities7.8
Location7.9
Service7.7
All 102 reviews
Surroundings
Airport: Merida International Airport
(8.5 km)
Landmarks: Parque de la Madre
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Deluxe Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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17
Deluxe Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
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22
Premium Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
7.8/10
Good
102 reviews
- Cleanliness7.8
- Amenities7.8
- Location7.9
- Service7.7
Average for similar properties in Merida
Review summary
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Room Quality: Rooms are noted for their comfortable beds, good-sized bathrooms with quality showers, and overall quietness. The historic building's design and central location are frequently praised by guests.
Liliana villa
November 21, 2024
Very bad reception service, they give you the wrong room, they changed our room 3 times and in the end they didn't give us the one we paid for, they gave us one at a lower price, and the management never attended to us, we asked for breakfast at the hotel and they told us about the app but we told them that it said it was paid at the hotel and they didn't resolve it for us
The pool was dirty, it was obvious that they didn't clean it
Bathroom with ceilings in poor condition
Cockroaches come out
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NovoaArturo
January 11, 2024
Two double rooms were occupied for 6 nights, one on the first floor and one on the 6th floor. The one on the first floor had a normal cleaning service, although we had to request toilet paper on the 4th day, at the beginning of the day when the air conditioning was turned on it had a water leak, flooding the entrance to the room, which was reported, according to the inconvenient.
In the room on the 6th floor, the lack of cleaning of the room, especially the bathroom, was reported. It was observed that only the beds were made. One of the days I was in the room, the cleaning service arrived and waited outside the room. and in 3 minutes the maid came out declaring that she was ready, upon entering the room was checked noting what was mentioned. It was mentioned at reception about which no further comment was made.
I hope that what has been said is addressed to strengthen the areas of opportunity so that the service does not decline for the benefit of the hotel and the clients.
Greetings
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Renata
May 3, 2025
El hotel al encontrarse en el centro de la ciudad mantiene un clásico diseño. Sin embargo, las habitaciones son modernas y con las facilidades necesarias
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Damaris
April 27, 2025
Todo bien el único detalle son los climas que no abastece
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Ashley
April 26, 2025
The property was more run down than the photos show on the website. The room was pretty but dirty. One of our rokms didnt have ac, clean towels or a working shower. The staff were nice and the restaurant was very nice and served us by the pool. The hotel is in an excellent location however. Overall we would stay again.
Cristian
April 24, 2025
Muy bien
Buena
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Jose
April 24, 2025
Un hotel muy colonial, muy bonitas instalaciones, en el corazon de merida, con excelente ubicacion, su personal muy antento, lo recominedo ampliamente!!
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William
April 18, 2025
Great location, well maintained, friendly staff, great value
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Spa
Additional charge
Massage room
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Currency exchange
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, MXN$50 (approx. PHP 153.99) Daily. Reservation not possible
Public parking
Additional charge
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Massage room
Spa
Additional charge
Sunbathing area
Public baths
Public Areas
No smoking in public areas
Garden
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 12:00–12:30
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$80 (approx. PHP 246.38) per person |
Adult | Set menu:MXN$160 (approx. PHP 492.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1960
- Number of Rooms: 46
With a stay at Casa del Balam Merida, you'll be centrally located in Mérida, just a 4-minute walk from Mérida Cathedral and 10 minutes by foot from Paseo de Montejo. This spa hotel is 1.3 mi (2.2 km) from U.S. Consulate Merida and 1.6 mi (2.6 km) from Yucatan International Convention Center.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with Fusion cuisine at Bistrola 57, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with Fusion cuisine at Bistrola 57, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Casa del Balam Merida?
The cancellation policy for Casa del Balam Merida varies depending on the type of room and booking conditions.What is the cancellation policy for Casa del Balam Merida?
What are the check-in and check-out times at Casa del Balam Merida?
Standard check-in time at Casa del Balam Merida is 15:00 and check-out time is 12:30.What are the check-in and check-out times at Casa del Balam Merida?
Can I bring my pet inside the Casa del Balam Merida?
As much as we love pets, unfortunately, we are unable to accommodate them in Casa del Balam Merida.Can I bring my pet inside the Casa del Balam Merida?
How far is the Casa del Balam Merida from the closest airport?
The closest airport is Merida International Airport, and it is about 24 mins from hotel by car (8.5 km).How far is the Casa del Balam Merida from the closest airport?
About This Property
| Nearest Airport | Merida International Airport |
|---|---|
| Distance to Airport | 8.54KM |
| Average Price From | PHP4196 |
| Hotel Star Rating | 3 |