Hotel Palacio Maya
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1 night
1 room, 2 adults, 0 children
All properties in Merida

Hotel Palacio Maya

C. 62 327, Merida, Yucatan, 97000, Mexico
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Lots to do
Amenities
Outdoor swimming pool
Gym
Private parkingFree
24-hour front desk
Bar
Restaurant
Multi-function room
Wake-up call
All amenities
Property Description
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.
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8.6/10
Very Good
Quiet, good service attitude, very good
All 101 reviews
Surroundings
Airport: Merida International Airport
(9.5 km)
Landmarks: El Minaret
(370m)
Landmarks: Monument to Felipe Carrillo Puerto
(390m)
Landmarks: El Pinar
(390m)
Landmarks: Quinta Montes Molina
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite
12

Suite

Bedroom 1:2 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Private toilet
Room Details
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Basic Room
11

Basic Room

1 King bed
Has window
Non-smoking
Private bathroom
Satellite channels
Visual alarm device
Towels
Room Details
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Family Suite
3

Family Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Private bathroom
TV
Visual alarm device
City view
Room Details
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Standard Double Room, Multiple Beds
7

Standard Double Room, Multiple Beds

2 Single bed
Has window
Non-smoking
Private bathroom
TV
Satellite channels
Visual alarm device
Room Details
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2 Queen Bed Suite
7

2 Queen Bed Suite

Bedroom 1:2 Queen bed
Has window
Non-smoking
Private bathroom
TV
Visual alarm device
Towels
Room Details
Check Availability
Presidential Suite
13

Presidential Suite

Bedroom 1:1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Room Details
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Studio Suite, 1 Queen Bed, Pool View
4

Studio Suite, 1 Queen Bed, Pool View

1 Queen bed
Has window
Non-smoking
Private bathroom
TV
Shower with grab bars
Visual alarm device
Room Details
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Standard Room
9

Standard Room

1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Room Details
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Guest Reviews

8.6/10
Very Good
101 reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Merida
Most Mentioned
Review summary
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Convenient Location: This hotel is praised for its convenient location, with frequent mentions of proximity to key areas like ADO, making it an excellent base for exploration.
W‍u‍d‍a‍o‍s‍h‍u‍s‍h‍e‍n‍g
December 24, 2023
Quiet, good service attitude, very good
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 26, 2025
Gorąco polecam hotel zasługuje na 5 gwiazdek (*****). Ceny przystępne, pokoje luksusowe i bardzo duże, wspaniałe jedzenie oraz atmosfera hotelu i przyjazność personelu sprawia, iż na pewno tu wrócimy z rodziną. Dziękujemy bardzo
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 26, 2025
Fantastic place. Super service! Delicious food! And wine)))) plus children are happy! Very very clean! Seviche the best in the world! Super miejsce niedaleko centrum. Fantastyczne jedzenie, bardzo czysto, super ogród dla dzieci. Pedro czy Santiago - kelnerzy niesamowici!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
Muy buena ubicación, cuidan la limpieza en todas sus áreas, atención en cada zona muy cordial, todo el personal fue muy atento con nosotros, cuenta con áreas de esparcimiento agradables, muy cómodo y limpio. Volvería a hospedarme en este hotel.
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V‍i‍c‍t‍o‍r
April 26, 2025
The place has great potential but ownership needs to improve many areas and feels a bit neglected. Areas for improvement are the bar area which is almost non existent, improve room to restaurant communication, improve staff training, provide hot water for shower, provide other eating option at restaurant.
M‍i‍c‍h
April 25, 2025
Excelente servicio y atencion
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E‍l‍i‍z‍a‍b‍e‍t‍h
April 22, 2025
Buena opción En general el hotel me gusta me he hospedado en otras ocasiones, pero esta vez la habitación no me agradó mucho, el grifo del lavabo estaba muy oxidado y normalmente de ahí usamos el agua para lavarnos la boca y las manos y no da mucha confianza. Pero si lo recomiendo quizás elegir las habitaciones más caras son muy bonitas
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F‍e‍r‍m‍a‍n
April 18, 2025
Good place

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$5.14 (approx. PHP 299.02) per person
Adult
Buffet:US$10.32 (approx. PHP 600.37) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 70
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Hotel Palacio Maya?

The cancellation policy for Hotel Palacio Maya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Palacio Maya?

Standard check-in time at Hotel Palacio Maya is 15:00-24:00 and check-out time is 12:00.

Can I bring my pet inside the Hotel Palacio Maya?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Palacio Maya.

How far is the Hotel Palacio Maya from the closest airport?

The closest airport is Merida International Airport, and it is about 23 mins from hotel by car (9.5 km).

About This Property

Nearest AirportMerida International Airport
Distance to Airport9.51KM
Average Price FromPHP4258
Hotel Star Rating4