To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(120)
Positive reviews(20)
Reviews with photos/video(5)
Great location(8)
Great service(5)
Anonymous User
Quincy Queen Or Twin Room
Stayed in Jul 2024
Travel with friends
15 review
4.0/5
Very Good
Posted on Sep 9, 2024
The hotel’s location is truly the best, minutes walk away from major attractions and tram stops.
However, the hotel’s service is far from perfect. For all 4 nights of my stay, the 2nd lift was not working so getting to the ground floor took forever.
Furthermore, there is no toothpaste and when requesting for it - they only give a tiny portion which takes at least 20 minutes to come to your room.
Overall, nice but definitely not 4 stars to me.
Response from Property: Hello,Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient for exploring the city and its attractions.However, we sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the lift and the delay in providing amenities. Your comments regarding the toothpaste and the lift service are important to us, and we will address these issues to ensure improvements moving forward.We truly appreciate your understanding and hope that you would consider giving us another opportunity to provide you with the full 4-star experience on your next visit.Warm regards,Rossella SaulleDuty Manager - Quincy Hotel Melbourne
Sophie Alexis
Quincy Plus Queen Or Twin
Stayed in Dec 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 23, 2025
Good affordable hotel. Good location if you are going to MCEC or Crown.
Jose Sentieiro
Quincy Queen Or Twin Room
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 7, 2024
Easy to check in. The room offered everything need it for 1 night stay.
Thuy Thi
Quincy Queen Or Twin Room
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Oct 22, 2024
quite small, breakfast not many choices
Response from Property: Hello! Thank you for your feedback. We're glad to hear you chose to join us for breakfast, though we're sorry that the selection didn’t meet your expectations. We continuously work to enhance our offerings, and your comments help us understand where we can improve.If there's anything specific you'd like to see on the menu, please let us know—we’d love to create a breakfast experience that feels more satisfying for you. We hope to welcome you back soon for an even better stay!Warm Regards,Rossella SaulleHotel Duty ManagerQuincy Hotel Melbourne
AmirahIsnin
Celestial Queen Room
Stayed in Nov 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Quincy is located at a very convenience place. Close to the train station, Southern Cross, basically in the city, and just mins walk to any restaurant & stores. I arrived early and the staffs there is accommodating and friendly. Eventhou there isnt any rooms for me to early check in, staff offered to help store my luggage and do the paper work first while I go have breakfast. And called me about 1 hour after saying my room is ready. Love Quincy and would recommend to stay in Melb.
Ynnii
Skyline King Or Twin
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 16, 2023
Quincy was definitely the best hotel during my trip in Austrailia. All the staffs were lovely. I loved the room service and club lounge the Q. I was kinda moved by Happy hour. They offer oysters!!! The breakfast foods at the restaurant was so great. I cant forget the taste of the vetnamese rice cake. Im gonna visit again when i go back to melbourne.
christie
Altitude View King Or Twin
Stayed in Apr 2023
Solo travelers
6 review
4.5/5
Great
Posted on May 7, 2023
Had trouble with housekeeping but the staff were professional and prompt with unrivaled service attitudes! Very friendly and great location
Ken
Skyline King Or Twin
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Excellent service
Guest User
Altitude King Or Twin
Stayed in Feb 2022
Business travelers
10 review
4.0/5
Very Good
Posted on May 1, 2022
Relatively new property. Love the room, its big and bright with surrounded floor to ceiling windows. Very near the main train station but not many food options around. A stone throwaway from the river and walkable to both shopping outlets. Only con is long wait for the lift. Staff are wonderful! Housekeeping need to be improved though. Overall a comfortable stay.
Guest User
Celestial Queen Room
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 25, 2022
Everything was fantastic about our stay.
The swipe cards for the rooms were a little touchy and stopped working so we had to have them reissued twice.
Other than that smoothe sailing for our stay
superkate
Quincy Queen Or Twin Room
Stayed in Oct 2024
Business travelers
14 review
3.2/5
Posted on Dec 2, 2024
The hotel room is small, similar to the environment of ordinary domestic chain hotels. However, the location is good. It is across the bridge to the South Bank and close to the city. The biggest disadvantage is that the floor-to-ceiling glass in the room is very poorly soundproofed, which makes it very noisy when sleeping at night. There is a main road downstairs. The washbasin is very small. Because the early flight arrived very early, the hotel brother allowed early check-in. Thank you very much.
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Guest User
Quincy Queen Or Twin Room
Stayed in Aug 2024
Family
4 review
3.8/5
Good
Posted on Oct 4, 2024
The room is small and the dust cleaning is not very good (rhinitis is sensitive to dust). But the location is quite convenient.
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Guest User
Celestial Queen Room
Stayed in Jan 2024
Family
15 review
4.0/5
Very Good
Posted on Mar 4, 2024
Generally speaking, there is nothing wrong with the room. The location is excellent. It is in the free area of the bus. It is very convenient to go to the airport bus and Tangren Express. There are many bars downstairs and it is very lively at night. It's just that holidays on Fridays and Saturdays in big cities are more expensive. If you stay on Fridays and Saturdays, the room rate is astonishing. It’s better to book in advance.
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Christine
Quincy Queen Or Twin Room
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 31, 2024
Satisfied with the subscription hotel, the service is good as usual
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Guest User
Celestial Queen Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 13, 2024
A cup of coffee is provided after check-in, which is a relatively rare service. The interior of the hotel has a sense of design, distinctive features, and the location is convenient. The breakfast is a set meal and tastes very good.