Hotels near M concept communication (Kipmall), Melaka Tengah

The hotel is in a convenient location, but parking is quite troublesome. The room is managed separately from the hotel, requiring us to park in an opposite lot, which is about a 10-minute drive to the highest floor. Unfortunately, the room was not clean. The toilet also needed attention, and there was a persistent odor reminiscent of dampness that we couldn't eliminate, even after purchasing a freshener. Additionally, there were stains on the walls and throughout the room. I provided feedback to the management, but it appears my message went unnoticed. On a positive note, the room does offer a great view of the river and the city and the bed is very comfortable.

Enjoyed the good breakfast here ,especially the coffee machine available to have a cup of coffee in the morning. Hotel room was clean but a bit dirty on the towel . The service team was great and friendly. A bit disappointed was the swimming pool is small and close early .

The view from my room is beautiful, can see Melaka River and all city 🫶🏻… Free parking provided for guest(sharing park with swiss gardeen hotel,Level 7&8) But to be honest for staycation is just nice, u do not expect to much yaa.. The room i got level 31-092, air-conditioning not properly functioning. The designer for bathroom wall(are glasses) not suitable for family or friends to stay together unless a married couple. Because you all can see transparency thru the glass, no binder provided and also the bathroom door no doorknob yaa. You guys can imagine, no privacy😅 Yes, for the lift until August 2024 there is not improvement despite a lot of complaint 🤒 It can be ages to waiting for the lift.

Regular guest at this hotel due its excellent location close to the main tourist attractions, eateries and shopping malls. Room is comfortable and quite spacious. My usual grouse is the tiny shower cubicle that leaves splashes of water on the bathroom floor. But overall, a satisfactory stay.

Nice view from pub at 22nd floor. Good swimming pool. Nearby good eateries like Jollibee, McDonalds, Subway, Starbucks, nasi kandar, Nanyang chicken rice, London cafe etc. 5 mins walk to Mahkota Parade and Parkson Ria for shopping. A lot of shops selling sports attire and shoes. 10 mins walk to Jonker street and weekend pasar malam. Special compliments to Mufizruddin for great customer service at the swimming pool area and recommending us a nice kampung nasi lemak.

Love it so much, we stayed here for 3 days 2 nights, the rooms are very clean, wide and equipped with basic equipments and electrical appliances such as microwave, electrical stove, fridge, washing machine and TV. You will be assigned one unique parking lot for each unit after checked in. Customer service is so excellent and efficient. The view is pretty nice, can even see Encore Melaka from our unit. Will come here again next time.

************* Hotel sgt2 ok. Book yg junior room tp bile smpai dh penuh so phk hotel upgrade ke deluxe room without no additional cost. Thanks hotel👍😊..definitely will come again for future staycation at malacca.inshaAllah..highly recommended hotel..👍👍👍

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.