Hotels near Cheng Ho's Cultural Museum, Malacca., Melaka Tengah

Newly renovated hotel in little india area. Close walk to Jalan Bunga Raya where there's a path to the river and lots of cafes. Room is clean and quiet. Breakfast is simple but filling. Service is v friendly. I would stay there again.

The view from my room is beautiful, can see Melaka River and all city 🫶🏻… Free parking provided for guest(sharing park with swiss gardeen hotel,Level 7&8) But to be honest for staycation is just nice, u do not expect to much yaa.. The room i got level 31-092, air-conditioning not properly functioning. The designer for bathroom wall(are glasses) not suitable for family or friends to stay together unless a married couple. Because you all can see transparency thru the glass, no binder provided and also the bathroom door no doorknob yaa. You guys can imagine, no privacy😅 Yes, for the lift until August 2024 there is not improvement despite a lot of complaint 🤒 It can be ages to waiting for the lift.

The hotel location at Jln Merdeka, Bandar Hilir Melaka. Near at Mahkota Parade and Dataran Pahlawan. Parking is free provided by the hotel. No Deposit when you check in the hotel. Staff hotel is friendly and helpful. The room is clean tidy and comfortable. Air-conditioning is cold. Easy to get the food and beverage by walking distance.

Enjoyed the good breakfast here ,especially the coffee machine available to have a cup of coffee in the morning. Hotel room was clean but a bit dirty on the towel . The service team was great and friendly. A bit disappointed was the swimming pool is small and close early .

The hotel is in a convenient location, but parking is quite troublesome. The room is managed separately from the hotel, requiring us to park in an opposite lot, which is about a 10-minute drive to the highest floor. Unfortunately, the room was not clean. The toilet also needed attention, and there was a persistent odor reminiscent of dampness that we couldn't eliminate, even after purchasing a freshener. Additionally, there were stains on the walls and throughout the room. I provided feedback to the management, but it appears my message went unnoticed. On a positive note, the room does offer a great view of the river and the city and the bed is very comfortable.

Very nice hotel and will repeat next time. I love this hotel,cozy and perfect place for staycation

I recently had the pleasure of staying at this hotel, and it was an outstanding experience from start to finish. The location is perfect, situated in the heart of Melaka, making it convenient to explore all the main attractions. The staff were exceptionally welcoming and attentive. From the moment I arrived, I was greeted with warm smiles and efficient service. The check-in process was smooth and quick, and I felt like a valued guest throughout my stay. The room was immaculate and beautifully decorated, with all the modern amenities one could ask for. The bed was incredibly comfortable, ensuring a restful night’s sleep. I particularly enjoyed the stunning view from my window, which added to the overall ambiance of relaxation.

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.