Four Seasons Hotel Megeve

I don't usually write hotel reviews in TripAdvisor but thought Four seasons Megeve deserves one, we had a wonderful time here and everything from check-in to check out was faultless, both our meals at Edmonds and Kaito were excellent, the room was fantastic, the kids club (special mention to Aurora who handles it) was fantastic and our child loved his time there, the surroundings were beautiful, the pool excellent, this hotel is everything you'd hope to get in a four seasons stay

It’s hard to describe the beauty of this place or the warmth of the welcome. If you haven’t been to Switzerland in the summer or you haven’t yet visited this resort, I can’t more highly recommend you stop what you are doing and plan a stay. This is our 4th year coming here, and each year I’m amazed anew at the beauty, everywhere you look. Travel and hotels are my hobby, and these are the most luxurious rooms I’ve ever experienced, even more luxurious than the gorgeous rooms at the Four Seasons on Lanai, or dare I say, the George V. The balcony’s, with alpine vistas and window views from the bath tubs, just put the rooms over top. It’s worth mentioning that the spa is greatly loved, so I recommend making an appointment in advance to secure your appointment. Normally I wouldn’t mention a treatment room, but here they are just jaw dropping beautiful, with hand painted soothing murals, and marble and soft lighting. The spa has multiple nooks to rest and recharge, and leads to a stunning indoor and outdoor pool. The food, oh the food. Kaito, their Japanese restaurant is the best we have enjoyed, and having come from Tokyo not too long ago, we know. Their new French Brasserie, Benjamin, was a delightful addition and we enjoyed every surprisingly delicious bite. Each breakfast is sheer perfection, and might I recommend the eggs Benedict with bacon. People often discuss how good the service is at a luxury resort, but here you are welcomed by true professionals who delight in your happiness, for whom sharing the beauty of the nature which surrounds you, and the incredible art collection on the interior, is second nature, and for whom no detail is too great or too small. Our deepest gratitude to Elia, Guest relations manager, who surprised us at every turn with her thoughtfulness and attention to detail, to Baptiste, newest member of the prestigious Clefs D’Or Concierge society but who is sun shine for every guest who has the fortune to plan their stay with him, and to General Manager, Joachim Jacob who is so loved by his team and guests alike. Our hats off to you for your incredible leadership, your omnipresence, and inspiring achievement of excellence. It’s your and your team’s dedication to hospitality which makes it a joy for us to travel half way around the world to come stay at the Four Seasons Megève again and again. We are already planning a longer stay and with family next summer.

As a regular and ‘experienced’ Four Seasons guest around the globe, I was happy to discover that Four Seasons hits a home run in the Mountain/Ski resort concept as well. Not cheap, but worrh every penny, and an all around 10/10 experience. One of my top 10 global Four Seasons. From the service, to the best rooms I have seen at a ski/mountain resort; to the attention to detail - easily the best ski resort I have experienced. Ski shop staff are amazing; knowledgeable, and the resort has a very relaxed vibe. Clearly the GM Joahim & his team run a tight ship, and this property is a credit to the Four Seasons brand. We will be back (and perhaps even during summer)

The hotel is one of the newer ones in Megeve and moder look and feel to it. The rooms are on the smaller side. Most of the staff are very nice and helpful. Front desk: very nice and helpful Drivers : great and very accommodating Ski room staff: very helpful and nice ( outside company) Front desk staff: very good and courteous. Conceirge: the weakest point of the hotel, they are unprofessional and disorganized. Special note for Owen at Conceirge who not only is unprofessional but was rude and has no sense of what it means to work at a FS or 5 star hotel. Pool staff: not professional and water temp was completely different every day and did not change after mentioning several days. All in all it’s a good hotel but many flaws. Lobby sitting area is right in front of door and has 1 server at night. Breakfast staff were very good and welcoming. All in all nice professional staff except 1-2 workers. I would change lobby configuration and upgrade Conceirge staff to a professional level.

The hotel is stunning as you would expect. The staff friendly but concierge services are a little haphazard. The rooms are in good order and well maintained. Exactly what I would have expected from a four seasons.