Résidence Hôtel Rent - Megève Centre

We arrived at 730am and requested if we can check in earlier. We were told a code will be sent to my email by 4pm but it never came. So we went back to the front desk and informed them. A very rude receptionist told my husband, it’s sent by their system and just wait. We have waited for almost 8hrs already and this is totally unacceptable. To our disgust, we left and I reported to ******* right away. Now the hotel is claiming code was sent. Again we never received it! We are demanding a refund.

This is really one of the worst places i have ever been. Poorly managed, unfriendly and unhelpful staff, terrible communication. I find it shocking that a property like this can exist and be offered on *******. Strongly recommend delisting from the platform and for people looking at it to avoid at any cost.

This is not a hotel. It’s an apartment for rent. So lower your expectations in terms of on site help or availability. The property is managed through a company that only has local phones for contact information. Using the ******* app to communicate with them is unreliable as they will claim not to receive messages on time or at all. Once booking is completed they will send you an email in French. Information regarding your access to the apartment and to request linen and towels is there in the email…in French. If you don’t speak French…you will be lost like I was when I showed up to the property. Linens and towels will cost you extra $$$. You also have to bring your own soap and toilet paper as they won’t supply it to you or offer to sell you these items either. Good luck!