ma 2010
February 23, 2025
They have a problem with the small number of elevators, sometimes I had to climb the stairs
The reception staff are incredibly cooperative
The internet is somewhat weak
The location is next to the Haram courtyard, but you need to walk to the end of the Haram to visit the Prophet, may God bless him and grant him peace
The rooms and bathroom are clean
The cleaning workers are kind of reminded to lower their voices when cleaning the adjacent rooms
The reception is always crowded
I had a problem with the reservation and Trip.com solved it. Your customer service is excellent, but please provide it on WhatsApp to reduce the cost and ease of communication, but I hope it does not happen again and it is better to contract directly with the hotel
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