Verified traveler
June 5, 2023
No hot water, leaky shower, rude
So i checked in the first night and was asked to pay the entire stay upon arrival. Going into the room the first thing I noticed was the shower never gets hot. I send a message to front desk and they say you have to wait a while. It was late and I just went to bed. I did let the water run for 15 min. The next day when I came back to the room, shower was still cold. I asked the front desk to look into it. They couldnt fix it and asked "isnt the water not too cold". I was basically asked to use regular 70 degrees F water. By the way no free bottled water as advertised. Also I asked for 1 hour late check out and when i came back had to pay more than the advertised rate by number of late checkout hours. Rude and saw a lot of attitude when I asked questions. Gave the worst exchange rate possible for USD.