Four Points Hotels in Medellin

The NH is very well located to the suburb of Provincia, which is a lively upscale neighbourhood. We were here for business and being able to walk safely about the district at night to the many bars and restaurants to meet with clients was very convenient. The hotel is modern and the rooms are comfortable, but are not to the standard of a 5 star, or certainly what the international standard for that would mean .

Amazing place , however they were not helpful in allowing me to check in to my room even one hour early. They insisted I wait until 3 pm and then one back. The lobby area is basically outside and it was raining,,I basically froze to death while the front desk people insisted that I could not check into my pre-paid room until 3 pm sharp. I sat there for two hours quite chilly and damp, and had to sit at their outdoor restaurant (very slow and poor service) and order and expensive lunch because they would not let me in a little early. The place was not crowded either. Therefore my first impression was poor.

The room is large with charming views. There is a large mall outside the hotel, and there is also a stall that claims to sell ********* food. The boss's father knows a little Chinese and is very enthusiastic when he sees Chinese people. It's a good experience👍

Very well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.

Busy hotel with beautiful facilities, it is centrally located and easily accessible, the hotel has a casino, Turkish baths, includes breakfast, it should be noted that the breakfast included every day has the same menu. If I would stay in this hotel again

Clean and tidy. Nice scenery outside. Convenient transportation. It's more than an hour away from the airport. It's quick to take a taxi. There are many coffee shops nearby. You can walk to a shopping mall with many restaurants in 10 minutes for meals.

Facilities: The facilities are average. There is no free mineral water, coffee machine, or kettle in the room. Hygiene: Good, but the cleaning lady starts work very early every day. Sometimes, she just knocks on the door and comes in. Environment: Close to the mall, less than 10 minutes walk Service: OK

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Hotel near main road, if you go with children and use stroller it is a bit complicated due to the steep slopes due to the geography of the area, when you arrive they give you a welcome cocktail for adults (not very good) and ice cream for children , in general the breakfast is quite abundant and good, we were only one night for a connection flight, the international airport is about 1 hour