Hotels near Masjid Al-ikhlas, Medan

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.

Thank you for the hospitality. I appreciate it a lot. Kama Hotel is located on a very good street. A delicious restaurant across the street. A few attractions walking distance as well. The staff, very friendly and welcoming. The breakfast was very delicious. Local food and very authentic. I did get a room with no window, but that’s not a problem, it was comfortable and equipped with everything needed. Just be sure to fix the WiFi as well. Did have trouble connecting to it. Overall, a wonderful stay and I appreciate it. Thank you. Highly recommended!

its a walking distance to centre point mall and subway station. got mixue cafe and mart in front of the hotel. the bedding was so comfortable and soft. the check in process quite fast. appreciate that. hot water and shower also nice. they got spa for massage with cheap price plus 100 thousand IDR discount voucher for the spa. but i wish, the spa staff would give some private time for customer during changing clothes and shower time after the massage instead of cleaning and setting up the room, walking in and out while customer changing. it was kind of disrespectful to me that i dont want to repeat the service. also my whole session should be 90 minutes (traditional massage ) & ear candling (45 minutes). start at 12.20 pm but end at 2 pm. so definitely not recommended if you want to pay for the correct amount of time you get. the hotel do have storage service for luggage just in case you want to go out / to the mall after check out time before going back to the airport. I will repeat the stay but not the spa service.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.

More than 10 years ago I was a very regular visitor of the Dharma Deli Hotel. Having seen from the outside some changes we decided to check out the Grand Inna Hotel, just for the fun of it. Walking in the hotel I noted the De Boer plaquette, which I appreciated. At first glance walking to the Reception nothing changed. A later closer inspection learned that the Karaoke Bar disappeared, the rooms in the back have been demolished and the swimming pool got a new location and the relocation of the restaurant. However, what really changed was the age of the staff, much much younger and everywhere very friendly and service oriented. This very well compensating for some issues which have been reported upon by other reviewers. A few remarks: Positive: The windows in our room could be opened The WIFI was perfect The Steamboat, quality/price wise, turned out much better than expected Location. A few steps away from Merdeka walk Breakfast suggestion: With minimum efforts the Continental Breakfast spread can be much improved. Start with a freshly baked crispy baquette, put in some good cheese and cold cut meat and possibly some beef bacon. Looking at the total package, cost and quality wise, I am happily giving the Grand Inna 5 stars.

Looks grand hotel from Marriot… but - not helpful although we are their group members… but to the politic figures also staying there special treatment… - I just request away from noise but they intentionally subject me to more noises. STRESSED!!!! - the bed are small. - the toilet only overhead shower. - no shaver and no comb… - the fridge not cold… - the breakfast food so…so… food not hot and are hard… food not replenish immediately… the only nice food is the Lontong Medan… - the bar serve margarita was bad… For me, I will skip this hotel where possible… unless there are no more better hotel…

Reviews some points from other travelers. Choose this hotel for visiting medan town. The room is smelly and hk no change bedsheets either pillow case. No replace amenities toiletries. no tissue roll until i need to get from their HK store room. Water pressure was too slow . Breakfast was so so.. only i 💕 is kelupis.. the trainee was so efficient to clean the table even if you did not finish your meal yet🥴... One of the staff should be recognized sincerely due to i left my purse at restaurants and she kept my purse. Thanks to her! .. concierge needs to change to young people. Don't look at all the guests stranger.

Staff there no has Greetings and hospitality attitude except security, security so nice, room good and clean but so noise, maybe due position hotel at center city. hot water turn off, and Water so Little one day before i am check out. As a traveler from outside other city (i am from bali and here for Christmas) rent motorcycle as our transportation so best and cheapest, the parking area no safety. Because our rent motorcycle is moving from last night, and our helmet lost, with out that we are so struggle to moved the other place, like you know without helmet police will stop me. I am report this situation to staff parking, But there no apologies or other say sorry for this situation from the staff in charge or management, they just say ” Helm anda hilang bukan tanggung jawab kami ( your helmet lost is not our responsibility )”. We are stay 3 nights like strangers with out staff greetings or hospitality and the last night we are lost our helm and there are no solution and one more there no extra tissue ( face or toilet tissue ), coffee and tea sugar, mineral water ( amenities ) from the first day and when make up room they not changed it, we must say to reception just for this, as a hospitality industry we know room and service is the base product. I know this is new hotels, but without service guests don't want to come back again. Thank you And best regards.

Very close and convenient to the airport. Rather than waiting for the free shuttle, we downloaded the Grab app for a fast pickup and ride. The hotel staff were very helpful via WhatsApp in advance of our stay and we appreciated their excellent communication skills in English while we were there. The breakfast was fun and impressive in a beautiful big dining room with lots of fresh food options and jazz music for ambiance. Room was very clean and spacious--we asked for an extra bed so three adults could stay in our room and they actually set it up with two extra beds! Would definitely stay here again going in or out of Medan. There is an ATM in the lobby, very helpful given the challenges of finding money exchangers. Note, the hotel's name has changed--it is now D'Prima Hotel Kualanamu, not Prime Plaza.