Hotel Elisabeth

Centrally located in Mechelen, this hotel provides easy access to amenities and major attractions. Guests praise the delicious breakfast and friendly staff. The refurbished rooms offer modern amenities and a pleasant atmosphere.

Such a bad experience, hotel swimming pool had such a unclean smell and was really dirty, we were on the first floor so we were right beside breakfast area which has really loud loud music until after 10pm so loud to the point I had to ask reception to turn it down as we were trying to get to sleep after travelling all day, stolen goods were taken from my room me and my partner had left the following morning at 9:30am and didn’t return until 5pm back to the hotel, to see that they hadn’t cleaned our room but had put fresh towels in and left our used teabags and milk cartons still on the bedside locker and to have my bag of shopping that I bought whilst my stay over here taken from the room, I had spoke to reception about this matter as I was utterly upset and she had told me she would ring the manager and report back to me, I left it for two hours I have been more than clam about this situation I had then went back down to reception to be told by a man that she has left her shift was over and could he help with anything, I spoke to him about this and he was aware of my situation and told me there’s nothing he can do there’s no manager, I explained that I want some sort of payment back as this was out of my control he was the rudest man I’ve ever spoke to started mumbling as I walked away calmly to my room, it could have been worse but I would stay far away from this hotel it’s absolutely terrible.