Hotel Las Jacarandas
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1 night
1 room, 2 adults, 0 children
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Hotel Las Jacarandas

Av del Mar 2500, Tellería, Mazatlan, Sinaloa, 82110, Mexico
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Amenities
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Tour and ticket booking service
Safe at front desk
English
Spanish
No smoking in public areas
All amenities
Property Description
With a stay at Hotel Las Jacarandas in Mazatlán, you'll be on the waterfront, a 4-minute walk from The Mazatlan Malecón and a 5-minute drive from Mazatlán Aquarium. This hotel is 3.7 mi (6 km) from Plaza Machado and 4 mi (6.5 km) from Olas Altas Beach.
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7.1/10
Cleanliness7.1
Amenities7.1
Location7.1
Service7.1
All 5 reviews
Surroundings
Landmarks: Monumento a la Familia
(120m)
Landmarks: Letras de Mazatlán
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Quadruple Room, 2 Double Beds
6

Quadruple Room, 2 Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Guest Reviews

7.1/10
5 reviews
Verified Reviews
  • Cleanliness7.1
  • Amenities7.1
  • Location7.1
  • Service7.1
Average for similar properties in Mazatlan

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The staff delivers exceptional, friendly service and the restaurant offers top-notch service. Its excellent location on the Malecon in Mazatlán allows easy access to various attractions and amenities.
P‍e‍n‍n‍y
November 22, 2024
It was a good experience except for one strange situation. We were enjoying a beer on the balcony after a long day of travelling and the manager knocked on the door and told us that we could not have beer in our room or on the balcony. After travelling throughout Mexico and many other parts of the world, I have never heard of such a hotel regulation. It made us very uncomfortable for the rest of the stay. At one point, we noticed a hotel employee searching another guest’s cooler. Very strange! The room was good except there was no closet or hooks to hang clothes.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2024
When we arrived here, it wasn’t the warmest welcome. All guests who were at the check in queue, were not shy in showing their disgusted faces as my 18 month old son was crying. We were not notified of all the hidden costs that come with Half Board. First night of eating at the hotel, my partner became seriously ill with food poisoning. We had only ate in this hotel. Couple of days later, me and my son became very ill with tonsillitis, ear infections and eye infections. We spent half the morning in the local hospital. I’m not sure if the air con filters had even been cleaned out. We were so poorly. To top it off, we had 1 drink each which totalled £14 on the receipt and they took £32 out my bank. They take your card from you at check in, and charge everything to your room (double the price) this was never explained to us, if we wanted a drink with our evening meal we had to give them a slip and they gave us a receipt with no price on it. By that point we demanded to know the cost as they were just taking silly numbers from the account! Do not stay here, we have absolutely hated it.
K‍A‍Y‍O
April 13, 2024
Dead cockroach on the wall. Smells bad.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2023
The worst experience of my life, they control everything. You can't bring in a beer, or anything that contains alcohol, they are despots. They didn't want to let me into the room because I spoke badly to the security, asking what I had inside my cooler. You can't bring a beer to the pool, you only consume what they sell. But THEY DO NOT SELL ANYTHING...the pool is a mess...I have a travel agency and in 30 years I have never had such an experience, very unpleasant. I do not recommend it
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M‍a‍n‍u‍e‍l
October 28, 2022
Los empleados de la recepción muy prepotentes y poco amables los demás muy bien seguridad Limpieza bien la habitación horrible y oscura la cama muy incómoda por este precio encuentran algo mucho mejor Lo bueno es que está frente al malecón 😍😘
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 3, 2022
El 28 de agosto nos hospedamos en el hotel mi pareja y yo pero al llegar a recepción la recepcionista muy mala atención muy prepotente con sus palabras pero ya estábamos ahí, llegamos a la habitación muy agradable, con mucho espacio, los vasos desechables muy buen plus, los jabones para el cuerpo y cabello, la verdad nos hubiera encantado quedarnos más días ahí pero su trato nos decepcionó y decidimos quedarnos solo una noche, la alberca muy bonita a las 8:10 ya que era hora se salirnos el señor que trata el agua de la alberca muy amable para retirarnos la verdad bonito hotel pero recuerden que el trato es lo más importante ojalá mejoren y siga así de bonito el hotel y muy importante muy accesible. Gracias hotel Jacarandas.
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Services & Amenities

More Amenities
Internet
Front Desk Services
Languages Spoken
Public Areas
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 86
With a stay at Hotel Las Jacarandas in Mazatlán, you'll be on the waterfront, a 4-minute walk from The Mazatlan Malecón and a 5-minute drive from Mazatlán Aquarium. This hotel is 3.7 mi (6 km) from Plaza Machado and 4 mi (6.5 km) from Olas Altas Beach.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Make yourself at home in one of the 86 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Hotel Las Jacarandas?

The cancellation policy for Hotel Las Jacarandas varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Las Jacarandas?

Standard check-in time at Hotel Las Jacarandas is 15:00-24:00 and check-out time is 11:00.

Can I bring my pet inside the Hotel Las Jacarandas?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Las Jacarandas.

About This Property

Average Price FromPHP3674
Hotel Star Rating2