Radisson Blu Azuri Resort and Spa, Mauritius

Guests praise the incredible comfort, cleanliness, and beautiful decor of the recently updated rooms. The exceptional, friendly staff and spacious, modern rooms with plunge pools offer a memorable stay.

Our stay at Radisson Azuri started off promising—we were a group of 8 women celebrating two birthdays. Unfortunately, things took a sharp turn for the worse, and it became clear that our treatment was rooted in racial bias because we are African. The staff were disrespectful and rude, dismissing valid complaints about a moldy-smelling room and a leaky roof, labeling us as "noisy" for raising these issues. Meanwhile, we noticed European guests receiving polite and attentive service, which only highlighted the blatant disparity. Shockingly, even among the staff, Black employees seemed to face poor treatment from their peers and superiors. It’s no exaggeration to say that even people living under the bridge would have been treated with more dignity than we were. The facilities didn’t live up to the online descriptions—peeling paint, subpar buffet offerings, and an overall lack of upkeep. What should have been a luxurious experience felt degrading, compounded by racially charged incidents. A bartender reduced one of us to tears with slurs, while another physically confronted someone from our group. When we defended ourselves, they threatened to call the police and locked us in the restaurant. Thankfully, one manager helped de-escalate the situation, but the damage was done. We’ve stayed at Radisson properties worldwide, and this was beyond disappointing. For Black travelers, this place feels like a chapter out of a painful history book rather than a modern hospitality experience. Radisson Azuri needs to prioritize intercultural training and address the discriminatory attitudes of its staff. Basic dignity and respect shouldn’t be negotiable. Avoid this place if you’re Black and want even a fraction of your money’s worth. A deeply saddening and traumatic holiday.