Guest User
October 6, 2024
Great location with wonderful views The hotel is very much in need of updating to make it more user friendly. It is an absolutely gorgeous building We had a junior suite which was basically a big room with a settee in it. There was only electric points to one wall so there was battery bedside lamps, mine never worked. The bathroom was large with an over bath shower, the water was only just warm, when I asked about it I was told it was a requirement to have it temperature controlled, this was my 7th hotel in Italy and all the others managed to have hot water! The towels were thin and just adequate Breakfast was with terrific views but was at small tables with uncomfortable chairs, little choice and our worst breakfast of all the places we have stayed. On check in we were advised to use the rooftop bar for drinks with fabulous evening views of Matera only to find it closed for the whole time of our stay. The staff are friendly and helpful The car park is very difficult to get to and includes driving through heavily pedestrianised tourist areas, with narrow roads and a tight turn of palazzo duomo