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A special experience. Take a taxi for 10 Euros from the long-distance bus station to the hotel. The driver took the initiative to call the hotel staff to help carry the luggage because there are steps to go up. The hotel maintains the most primitive accommodation conditions, mainly lighting by candles. There is no TV. The hot water was out of condition and was not repaired for a while. As compensation, we delayed the check out and left Matera at night. The breakfast was great. The front desk is also very welcoming. Help us boil hot water, print boarding passes, and call a taxi. There are many cave hotels in the area, this one is very authentic and high-quality.

I enjoyed my time here, was short, one night, but the host was nice (no English at all), provided written instructions and help to what to see/ where to go. The room was excellent and clean, very large and very large bathroom (with 2 showers). Thanks!

What a find! We stayed for our 30th Anniversary and we were treated royally (thank you, we really appreciated all you did for us, you went above and beyond). We’ve never stayed in a hotel like it, the location was fantastic, the rooms were built in caves and had everything you wished for. The breakfast was outstanding and you ate whilst a pianist played in the corner of the room. All the staff were attentive and friendly, arranging tour guides and recommending great restaurants ensuring a memorable stay. A true haven of comfort and elegance, highly recommended for discerning travellers!

I recently stayed at the Aquatio Cave Luxury Hotel and Spa in Matera, and it was an unforgettable experience. The rooms are carved out of historic caves, offering a unique and enchanting atmosphere that blends modern luxury with ancient charm. The location is perfect, nestled within the Matera Sassi UNESCO World Heritage site, providing easy access to the city’s main attractions. The hotel’s amenities are top-notch. I particularly enjoyed the spa facilities, which include a sauna, hammam, and a heated indoor pool. The staff were incredibly professional and attentive, ensuring that all my needs were met with a smile. The cleanliness of the rooms and common areas was impeccable, adding to the overall comfort of my stay. One minor downside was the cost of some extras, which felt a bit high. Additionally, while the cave-themed rooms are stunning, they might not be for everyone due to the unique layout and lighting. Despite these small issues, the overall experience was exceptional, and I would highly recommend this hotel to anyone looking for a luxurious and unique stay in Matera.

The place was perfect: central, close to nice restaurants and bars, well decorated, nice staff, great SPA (worth the 25 EUR fee to access it!) and what a great breakfast buffet! Do choose the suites, they really are worth the extra price. They were all booked for our second night and so we had to move to a standard room and it wasn’t as great.

The rooms are old caves modified to hotel standards and are quaint but comfortable with a small fridge, Sky TV (little in English) and reasonable AC. We enjoyed four nights with friends in Matera. The hotel is well placed, surrounded by restaurants in the heart of the 'Sassi' - Old Town. There are tables and chairs outside the 'Hobbit' style rooms to enjoy an al fresco breakfast or late night drink. There is no bar and reception is closed by 10pm, so you will need to be prepared with beers and drinks. Some reception staff only speak Italian or very limited English. There is no parking at the hotel or for non Matera residents in the Sassi. We found parking at 'Damascus Parking' (details provided by the hotel), was reasonable at 20 Euros per day with a shuttle to and from the hotel. Be sure to organise your return shuttle in good time especially if leaving early. The rooms have a portable dehumidifier which would be well advised to use. If you are not familiar with these boxes on wheels ask the hotel to explain. The access to the hotel and all of the old town is by steps and a labyrinth of paths which are smooth and can be slippery. We advise god trainers rather than flip flops for getting around. We found Matera a charming adventure built in a higgeldy piggeldy warren that is firmly focused on tourism. Three days are more than enough, more would be stretching everything on offer.

If you like unique and an unforgettable experience, this is the place for you. I truly felt like I was in a movie. This isn't a ”bells and whistles” place; this is stepping back in time and experiencing life sleeping in a very beautiful, immaculate and stylish cave. Basiliani is a cave hotel with all the amenities of modern day, yet entrenched in the history of a world where people actually lived in caves until the mid 1950s. What a true archeological treasure. Matera is beyond belief in its beauty and history. I was awe struck by its views, especially when lit up at night, and this hotel fit beautifully into the scenery. The beds were extremely comfortable, shower had great water pressure which I couldn't quite even understand how possible amongst the rocky landscape, and the air conditioner kept everything super comfortable. The included breakfast was delicious and had something for everyone, including vegetarians. Most of all, I have to say how lucky Basiliani Hotel is to have Roberto working with them. He is a true treasure, and one of the most kindest and caring people I have come across in a long time. Nothing was beyond him, and he genuinely wanted us to have the most enjoyable stay. I would go back in a heartbeat. What a wonderful place to stay. Highly recommend.