Guest User
October 27, 2024
We are currently staying in the resort, we had been looking forward to our trip to Sri Lanka, but especially this resort, we have the all exclusive package, for a Australian it’s $3000 for two nights, all meals and cocktails, plus a few extra things, I had viewed the promotional videos and YouTube videos and I was so excited, we saved a I couldn’t wait to get here. The welcome was ok , we were very confused what came with our package, and never really found out, having the all exclusive package I thought you would get all the beautiful food in the photos, no the set menu is so subpar I’m actually dreading what’s for dinner and might pay extra so I don’t get the what’s on offer. The staff don’t come and ask if you need anything, I wonder if it’s because we have unlimited beverages , I’m very disappointed, we have stayed in other resorts while on this trip that have existed our expectations this one has left us disappointed !!!!